Maxwell Ford

Why make an appt? We called and scheduled a 1:30 appt when we arrived at 1:20 was informed they were running behind it would be an hour and half It ended up be a3hour We called and scheduled a 1:30 appt when we arrived at 1:20 was informed they were running behind it would be an hour and half It ended up be a3hour wait for a job that took 10minutes to complete. Why have appts if they are not going to atleast try to stick to them. Very sad !!! More

Service on my Ford F150 Jackie Wiora was my service rep. Not only did she get me a rental when I asked, if it was at all possible to get me a vehicle equivalent to what I nee Jackie Wiora was my service rep. Not only did she get me a rental when I asked, if it was at all possible to get me a vehicle equivalent to what I needed she also gave me information as to the part that was being replaced. I was very satisfied. More

David Castillo was great! Helped with all questions! Overall good experience. Didn't try and hassle. Had a great buying experience. David Castillo was very knowledgeable and useful for questions asked. I Overall good experience. Didn't try and hassle. Had a great buying experience. David Castillo was very knowledgeable and useful for questions asked. I had a great buying experience More

Service review I've had my car serviced here several times before(just for oil changes, tire rotations etc.) let me tell you our service advisor was amazing! She was I've had my car serviced here several times before(just for oil changes, tire rotations etc.) let me tell you our service advisor was amazing! She was so sweet and explained everything and gave us constant updates with our vehicle. We did witness another lady complaining about the wait times but it's a dealership early morning of course everyone will be there! No need to complain to her about this it's not her fault! All I can say was Ms. day was awesome and I will for sure love her as my service advisor in the future. More

The extra mile Zach Krischke at Maxwell Ford went the extra mile and beyond the call of duty for me. He made sure I left completely satisfied with the vehicle I need Zach Krischke at Maxwell Ford went the extra mile and beyond the call of duty for me. He made sure I left completely satisfied with the vehicle I needed ( and much more) at a rock bottom price. Treated me like a friend. Well done all around. Give Maxwell Ford a chance. You'll see. More

Easy and pleasant service The service department has really gone out of their way to keep my car in good running order. We go to Maxwell Ford regularly for oil changes and othe The service department has really gone out of their way to keep my car in good running order. We go to Maxwell Ford regularly for oil changes and other routine maintenance. This summer, when the AC stopped working, I initially grew very nervous. I have dealt with AC line test/repair a few times in the past in other vehicles. Worried, I dropped my car off with the staff and I was quickly and easily directed to the courteous auto-rental center right on the property. I was hastle free and on the road again quickly. Jackie followed up on the service and made things go as smoothly as they possibly could have. AC blows nice and cold again. I'd feel comfortable buying my next car at Maxwell Ford. They support their product! Thank you to Jackie and team for making making my car cool again! More

60,000 checkup John and the other guys at Customer Service went above and beyond when I brought my Ford Explorer for a 60,000 mile checkup. There were a couple issu John and the other guys at Customer Service went above and beyond when I brought my Ford Explorer for a 60,000 mile checkup. There were a couple issues that showed up on the report and they were quick to resolve. Best service I've ever seen! Thank you! More

Streamlined Process Maxwell is a volume dealer and has a streamlined process which I prefer. The sales rep is knowledgeable and follwed up on two outstanding accessory it Maxwell is a volume dealer and has a streamlined process which I prefer. The sales rep is knowledgeable and follwed up on two outstanding accessory items. I recommend them for good price and selection. More

Best Ford Dealer. Outstanding selection, kind and patient salesman, straightforward pricing. I went here to buy a Mustang and they had a super-wide selection. My sales Outstanding selection, kind and patient salesman, straightforward pricing. I went here to buy a Mustang and they had a super-wide selection. My salesman was great, giving me the chance to drive as many different models as I wanted. Very centrally located in Siurh Austin More

Outstanding John was extremely helpful and knowledgeable. I was made to feel at home. Will definitely come back in the future. The store was very clean and comfor John was extremely helpful and knowledgeable. I was made to feel at home. Will definitely come back in the future. The store was very clean and comfortable. More