Maxwell Ford

Professional and fast recall service Jackie Wiora got me in and out quickly, she even gave me a recommendation on a spot I could get lunch delivered from while I waited. Thanks! Jackie Wiora got me in and out quickly, she even gave me a recommendation on a spot I could get lunch delivered from while I waited. Thanks! More

Unsatisfy customer My service advisor Mr. Anthony Vento is a dishonest employee at Maxwell Ford and shouldn't be anybody's service advisor. I took my SUV there to be ser My service advisor Mr. Anthony Vento is a dishonest employee at Maxwell Ford and shouldn't be anybody's service advisor. I took my SUV there to be service and before I took it to them, I talk to Mr. Vento and ask him about what discounts do they have if he service my vehicle. Also I ask him if they have military discounts. He told me, "YES" a 10% discount, also, wheel alignment discount $59.99. When I went to pick up my vehicle my bill was $1549.69. He didn't give me my military discount or the wheel alignment discount of $59.99. The only discount I received was some FDA VIP DISCOUNT. Mr. Vento told me that he had already factor the military and the wheel alignment discount into the price already. Which was a lie. He also tried to tell me that the labor should of took 7hrs, but only took 6hrs. He said that was my discount. If I haven't had my wife with me and wasn't tired because I just got off work, things probably would of went a little different. I also started to go back and ask to speak to the General Manger. I wouldn't recommend Mr. Vento to be anyone service advisor. Whenever I take my Cadillac in for service, all my discounts shows on my invoice. Also I might be taking my vehicle back because I have this vibration in my front end that I didn't have when I took my vehicle in for service. I will be requesting a different service advisor. Other than that, the rest of the staff there st Ford are great peoples. More

Service Dept I've been using this dealership for many years now since I purchased an '08 Expedition there, and now owning. '17 F150. Service member Jackie is very I've been using this dealership for many years now since I purchased an '08 Expedition there, and now owning. '17 F150. Service member Jackie is very attentive and provides consistently great customer service. More

Great experience I went in for an oil change and I was approached as soon I as drove up. Very polite and professional staff. I was expecting a wait of an hour or more, I went in for an oil change and I was approached as soon I as drove up. Very polite and professional staff. I was expecting a wait of an hour or more, but I was out in less than 30 mins. As I was waiting, I noticed the maintenance crew cleaning the service station driveway. The entire building just felt clean and maintained properly. My service advisor, Keith, was very informative. We did a walk-around my car just to point out things that I should keep an eye on. He even gave me a heads-up that I'll be needing new tires relatively soon. It was a great experience. More

Warranty work It was a pleasant trip to the car dealership. The staff was very friendly and the truck was delivered before the time that was quoted. Good surprise!! It was a pleasant trip to the car dealership. The staff was very friendly and the truck was delivered before the time that was quoted. Good surprise!! More

Troy and Jesse did an exceptional job I had been looking for an F250 that fits my needs for several months and every dealership I went to they were unwilling to work with me on price and w I had been looking for an F250 that fits my needs for several months and every dealership I went to they were unwilling to work with me on price and were solely focused on making as much money as possible. I had done my research before and several trucks were at the top end of the suggested price range. I let Troy Malovey know what I was able to do and he was very willing to assist me. Troy remained enthusiastic and was very personable. He was more focused on getting me in a truck than he was on making the dealership a ton of money. Once I went to financing Jesse Cervantez was able to get me financed at a much lower rate than expected and got me a monthly payment under what I had recommended. Me and my family have purchased 5 cars from another salesman at a different dealership due to his attitude and eagerness to help. When he retired we didn't know where we would go. Due to Troy's professionalism, his enthusiasm and eagerness to work with us along with Jesse's good work, and welcoming attitude my family will be using Maxwell Ford for future purchases. I couldn't give them a better recommendation. Troy and Jesse have given the best buying experience I've had while purchasing a vehicle. More

Car Repair I called several Dealerships in the area and this one gets 100% satisfaction. Anthony in service was very friendly and had my car fixed and operating I called several Dealerships in the area and this one gets 100% satisfaction. Anthony in service was very friendly and had my car fixed and operating for my daughter in several days. I also like that this dealership have an on site rental service if needed. On a scale 1-10. Maxwell Ford deserves a 10 the best in Austin area. More

Get brother a truck The entire experience was great, they not only provided my brother with a great deal on his financing and price but were friendly and not overbearing The entire experience was great, they not only provided my brother with a great deal on his financing and price but were friendly and not overbearing or over eager like some dealerships can be. Troy (salesman) and Jesse (financing) were amazing people to deal with. More

Great Experience My car buying experience at Maxwell Ford could not have gone better than it did. The staff was organized, friendly, and they were all around really gr My car buying experience at Maxwell Ford could not have gone better than it did. The staff was organized, friendly, and they were all around really great people, who provide an awesome car buying experience. If you are in search for a car look no further. Maxwell Ford is the place to go. I however, specifically want to give a shoutout to Brett Rosek and Johnathan Rodrigues. They were by far the best people I have ever had help me at a car dealership and I have bought many different cars, at multiple dealerships. Brett and Johnathan were friendly and did everything they could to make me happy with the purchase of my vehicle. I highly recommend Maxwell ford as a place to buy a car and if Maxwell is the place where you decide to go to buy a vehicle definitely ask for Brett and Johnathan. More

Dropped off truck for recalls Awesome advisors and super fast service!! Got my truck back Same day! Anthony helped me with checking my truck In and unsure on what tech worked on my Awesome advisors and super fast service!! Got my truck back Same day! Anthony helped me with checking my truck In and unsure on what tech worked on my truck but so happy to have it back running better than ever!! More