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Maxwell Ford

Austin, TX

4.7
1,842 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,842 reviews

January 03, 2025

Zac was AMAZING! He was knowledgeable and easy to talk with. Thank you, zach P. More

by stevesauerwein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac P
Jan 04, 2025 -

Maxwell Ford responded

Hi, we're happy you found Zac to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2025

Easy to make an appointment and work was completed while I was at the dealership. Been happy with all maintenance to date! More

by Aneka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Beltran
Jan 05, 2025 -

Maxwell Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2025

Ask for Taylor, he is the best sales man in whole Austin. And Infound a good price More

by Jesus Martinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor, Steve Cargo
Jan 04, 2025 -

Maxwell Ford responded

Hi Jesus, we're happy you found Taylor to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 01, 2025

Really good customer service, excellent communication skills and very polite staff. 5 out of 5 for all aspects of the visit. More

by erikabettina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico, Greg Kimball, Steve Cargo
Jan 02, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 01, 2025

Ashley martinez has helped me calm down. Showed me and proved to take really good care of my car. Answered concerns. Kept me updated even when she was off to follow up. I've never received s More

by babyjane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Martinez
Jan 02, 2025 -

Maxwell Ford responded

Hi, we're happy you found Ashley to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 01, 2025

The service representative M. Moore was excellent! I will recommend Maxwell to others for car purchases and car service. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore, 5 Stars
Jan 02, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2025

Ashley martinez has helped me calm down. Showed me and proved to take really good care of my car. Answered concerns. Kept me updated even when she was off to follow up. I've never received s More

by babyjane
Recommend Dealer
Yes
Employees Worked With
Ashley Martinez 5 stars
Jan 02, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

Great service. Advisors are knowledgeable and professional. Brought my F-350 for the scheduled maintenances and got in and out in about an hour and a half. More

by Tan Tran
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron Chenier
Jan 02, 2025 -

Maxwell Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 31, 2024

had a flat tire two days before New Years Day and Maxwell was the closest place to tow my Mach-E. Megan was amazing, and the service dept was efficient! More

by A. Reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christens
Jan 02, 2025 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 29, 2024

Maxwell Ford did a great job with their follow up. I trust Maxwell and all their employees. My Service Advisor, Nicola Romano, was kind, understanding, knowledgeable and kept me well informed. Thank y More

by donnettemeyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Romano
Dec 31, 2024 -

Maxwell Ford responded

Hi, we're happy you found Nicola to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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