Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maxon Buick GMC
Union, NJ
384 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
384 Reviews of Maxon Buick GMC
November 22, 2018
Not very happy I called a few times to get an update on my vehicle and could not get an straight answer. I was sent to voice mail. Hours later never got a call back. I called a few times to get an update on my vehicle and could not get an straight answer. I was sent to voice mail. Hours later never got a call back. I had to drive into the Service Center just to get and update. I found out that the Service Rep took a day off. So because of that her work was just sitting, and no one returned my calls. Had I not going in person, who would have returned my calls? Why did I have to go in person to get answers? After all that my vehicle was not even washed and vacuumed and left dirty. Because this is the only Dealer in the area people suffer. Not a great day or experience. However Both Sharon’s are very nice and tried to help when I called. More
by BORNEJAZZY
Verified CustomerEmployees Worked With
Yana
November 21, 2018
It was a 👍 great experience.. service manager mr. Carlos Still awaiting road map GPS installation CD Very very long waiting. Navigation system not functional... several months so far.. I have yet toI unders Still awaiting road map GPS installation CD Very very long waiting. Navigation system not functional... several months so far.. I have yet toI understand why it is taking so long for the CD to arrive at the dealership and to be installed into my car.. very frustrating 5 trips to the dealership service department... More
by JAMESNELSON0858
Employees Worked With
Gaspard "Gee" Gedeon, Carlos Vasquez
November 20, 2018
Great Experience The salesman was so attentive to my needs. He allowed me to make decisions without applying pressure. It was a very comfortable environment. Well r The salesman was so attentive to my needs. He allowed me to make decisions without applying pressure. It was a very comfortable environment. Well run business. More
by RAGRAHAM7
Employees Worked With
Nicholas Russo
November 18, 2018
Service improvement Jose was professional, knowledgeable and efficient.above all he doesn't waste the customer's time. I recommend you allow him to advise your other ser Jose was professional, knowledgeable and efficient.above all he doesn't waste the customer's time. I recommend you allow him to advise your other service personal in customer relations. More
by CITYINTERIORS
Employees Worked With
Jose pascual
November 14, 2018
Fast reliable service department. Great service department. Very friendly and nice waiting area to hang out while you wait for your vehicle. Definitely would text to my friends and oth Great service department. Very friendly and nice waiting area to hang out while you wait for your vehicle. Definitely would text to my friends and others. Thanks! 👍 More
by BORNSTAD2209
Employees Worked With
Jose Berrios, Gabriel Senkiw, Nicholas Russo, Anthony Terrezza, Anthony Camacho, Alicia Alonso, Sha'dira Slater, Kenny Kilpatrick, Carlos Vasquez
November 14, 2018
Customer Service with a great smile :) Sha'dira was a pleasure to work with on my lease. She was kind and most importantly patient in taking me on test drives to help me with my choice. My Sha'dira was a pleasure to work with on my lease. She was kind and most importantly patient in taking me on test drives to help me with my choice. My expectation of car hunting was not good until I was greeted by Sha'dira. I would definitely recommend her to anyone in the market for a vehicle. The overall dealership experience was good. Everyone was friendly. Thanks again Sha'dira! More
by Mrs_Diaz
Employees Worked With
Dino Abragao, Sha'dira Slater
November 14, 2018
Friendly workers Always nice and friendly here! Service with a smile. Also now they drive you in the shuttle service if you need to leave during the service of ur vehi Always nice and friendly here! Service with a smile. Also now they drive you in the shuttle service if you need to leave during the service of ur vehicle. More
by ERINQ77
Employees Worked With
Sharon at the desk
November 14, 2018
Check tire pressure Quick in an out, tire pressure was reset and I was out in maybe 15 minutes everyone worked to service my car and got me on my way Quick in an out, tire pressure was reset and I was out in maybe 15 minutes everyone worked to service my car and got me on my way More
by Yeg
Employees Worked With
Tom P & Yani in the service dept
November 14, 2018
Oil Change Service was routine just a lengthy wait even though I had an appointment overall everything was pleasant television was available to watch during the Service was routine just a lengthy wait even though I had an appointment overall everything was pleasant television was available to watch during the wait More
by handerson176
Employees Worked With
Gaspard "Gee" Gedeon
November 14, 2018
Unsatisfactory I had oil pressure gauge keep signaling low oil pressure my on star diagnostician direct me to you .nov9 2018 supposed to have fixed my proble I had oil pressure gauge keep signaling low oil pressure my on star diagnostician direct me to you .nov9 2018 supposed to have fixed my problem Nov. 12 2018 I had to return for the same reason, suppose to have needed to calibrate oil pressure switch ,to day Nov. 14 3018 my low oil pressure light in binging again I don't know I went back to SERVICE More
by BROWNJ5915
Employees Worked With
Carlos Vasquez
