Maxon Buick GMC

Great service Nick was very cool. Relaxed answered all my questions truthfully and didnt come off as fake. Most sales men treat the customer like they are dumb and Nick was very cool. Relaxed answered all my questions truthfully and didnt come off as fake. Most sales men treat the customer like they are dumb and dont know what they are talking about but nick didn't act that way at all. More

Excellent experience Nick Russo was my salesman and worked very hard and was determined to get me my lease. I love my new GMC Terrain. Thank you. Nick Russo was my salesman and worked very hard and was determined to get me my lease. I love my new GMC Terrain. Thank you. More

Great and Fast services Took me the same day and completed my services within 1 hour and satisfied with the customer service and Jose was so great friendly 10 Took me the same day and completed my services within 1 hour and satisfied with the customer service and Jose was so great friendly 10 More

Vehicle Dianostics Made an appointment to drop off my vehicle with a loaner car reserved. Was told I had to wait 2 weeks for an appointment because that’s the first time Made an appointment to drop off my vehicle with a loaner car reserved. Was told I had to wait 2 weeks for an appointment because that’s the first time they will have a loaner car available. After waiting 2 weeks when I went to drop off vehicle was told there was no loaner car reserved. Had a bad experience with sales at this dealership. But I said let me give the service department a try, what a mistake. Will never go to this dealership again for anything and will definitely not recommend to anyone. Will warn others to stay clear of this dealership. This place does not even rank enough to even check one star rating. Only check one star because it would not allow me to submit without checking at least one. More

Excellent Service! The whole experience at this location is excellent! I am grateful that Ms. Sharon is the perfect person to work in the Customer Service Area. She i The whole experience at this location is excellent! I am grateful that Ms. Sharon is the perfect person to work in the Customer Service Area. She is extremely patient and professional. The Service men are excellent also and they take time to explain the situation. More

Bad service I brought my car in because it was shuddering on acceleration. I was told that the car showed an error code for an engine misfire and to come back if I brought my car in because it was shuddering on acceleration. I was told that the car showed an error code for an engine misfire and to come back if the problem persisted. I drove 20 minutes and the check engine light came on. I was too frustrated to come back to your dealership since last year I had problems with getting an engine problem diagnosed. I went to another dealership and they found the problem and fixed it. It took them a day to figure it out but they did. This is the second time Maxon service was really bad. I won't be back. More

Good timing I don’t think people take enough time to share their expierences especially when they had a great one. I called Maxon because of a letter I received. I don’t think people take enough time to share their expierences especially when they had a great one. I called Maxon because of a letter I received. I was fortunate enough to have the opportunity to speak with Alicia. What a breath of fresh air! I recently had car troubles and the timing of this letter was perfect. She took the time to listen to my concerns and allowed me to vent about my previous nightmares at other dealerships. (Boy did I talk her ear off). I must say my family and I are glad we have Maxon the opportunity (even though we must have passed 8 different dealerships on the way there.) More

Salesman no full disclosure A waiting service department Corrections on vehicle before final decision can be made. So far service department appears to be cooperating thanks to A waiting service department Corrections on vehicle before final decision can be made. So far service department appears to be cooperating thanks to manager Carlos.. More

Brake check The staff was wonderful. They checked with corporate to verify warranty. The waiting room is very small. It was packed and I had to stand in the bac The staff was wonderful. They checked with corporate to verify warranty. The waiting room is very small. It was packed and I had to stand in the back squeezing myself between the vending machine and the row of oversized chairs. The TV reception was poor. It kept pixelating and losing sound intermittently. The free WiFi was a plus. More