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Max Platt Ford Lincoln - Service Center

Kendallville, IN

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7 Reviews

7 Reviews of Max Platt Ford Lincoln - Service Center

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January 03, 2018

Excellent Ive made my first big vehicle purchase here and always brought my vehicles here for maintenance. Everyone from sales to service to parts has been happ More

by John Bader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Desper, Andrew (Scott) Littlejohn
December 20, 2017

My ONLY place for service work! Andrew/Keith/Cindy/Scott have always met and exceeded my requests (albeit picky) and expectations with every visit. Prices on tires were the best by m More

by Mike P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew (Scott) Littlejohn, Cindy Gordon, Andrew Rennhack, Keith Crowl
Dec 20, 2017 -

Max Platt Ford Lincoln responded

Thank you Mike for your excellent feedback! We appreciate you letting us service your vehicles and we are glad to have you in the Max Platt "family"!

December 09, 2017

Bad gas, great help! My husband ended up purchasing gas that was not the quality that it should have been. Andrew and his service department were excellent to work with on More

by Amy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Rennhack
Dec 09, 2017 -

Max Platt Ford Lincoln responded

We are glad we were able to get your Super Duty back up and running for you! Unfortunately you do not always get the quality of ethanol (or other fuel for that matter) you think you are getting, but we will be here for your service needs no matter how big or small of an issue. Thank you for allowing us to take care of your truck and we hope to see you for your future service visit!

December 03, 2017

Excellent Customer Service & Repair I recently had a repair issue with my Lincoln MKC. The Customer Service/Auto Repair Staff went above and beyond to ensure accommodation during the rep More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dressler, Andrew (Scott) Littlejohn, Cindy Gordon, Andrew Rennhack, James Cole, Keith Crowl
Dec 07, 2017 -

Max Platt Ford Lincoln responded

We certainly strive for excellent service and are happy to know we provided nothing less! Thank you for your continued business and letting us take care of your car!

Dec 09, 2017 -

Max Platt Ford Lincoln responded

We are glad to know that we have exceeded your expectations and delivered the quality of care you deserve! We try to treat every customer like family and get them the vehicle, service, and parts they need while ensuring it is a smooth and simple process for you. Thank you again for allowing us to take care of you and we can't wait to see you in the future!

November 21, 2017

Great Dealership Re: Service or Sales Keith Crowl and his staff of the Service Dept. did a great job repairing a warranty item on our 2015 Ford Edge. They were very hospitable and provided More

by dBell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James - Who drove me home, even remembered doing so 15 yrs. before., Keith Crowl
Dec 07, 2017 -

Max Platt Ford Lincoln responded

We certainly strive for excellent service and are happy to know we provided nothing less! Thank you for your continued business and letting us take care of your car!

September 02, 2017

Excellent experience Robin Haines is awesome! She treats us with respect and goes out of her way to help us. I would recommend her to anyone. All the people in the servi More

by F250 Mark61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Haines, Cindy Gordon, Andrew Rennhack, Keith Crowl
July 28, 2017

Great and friendly service Been a max-platt ford customer for the past 8 years. Only service dept l have to take care of my two Ford's .very knowageable. More

by Rcflier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Haines, Andrew (Scott) Littlejohn, Cindy Gordon, Andrew Rennhack, James Cole, Keith Crowl