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Max Madsen's Aurora Mitsubishi - Service Center

Aurora, IL

4.8
37 Reviews
Call Service Center (866) 939-9010

37 Reviews of Max Madsen's Aurora Mitsubishi - Service Center

Sort by
July 19, 2025

This dealership is very easy to work with. They have even reach out to me. More

by Toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Brozenec
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hello Toni, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 17, 2025

Helpful, quick, and to the point. $90 for a headlight bulb is a lot for 1 bulb. More

by RobDelgado96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Brozenec
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hello, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (866) 939-9010 so we may identify ways to improve your experience.

July 17, 2025

This relationship is right very good. Taking care of their customer service department. I am looking forward to send my truck back to them other services. More

by TREXX819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Brozenec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2025

They had me in & out super fast. Customer service is excellent. Overall, I was very happy with the service. More

by WHITTHOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Brozenec
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Madsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2025

Excellent service thru the service department. Keep up great customer service .. thank you very much More

by JUJUBEE3457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Brozenec
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Madsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Miller
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Jul 19, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2025

He was very efficient and knowledgeable Tony and the service team do great work Awesome More

by TDERKA22
Recommend Dealer
Yes
Employees Worked With
Tony
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Jul 17, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2025

Absolutely stunning service, kind and helpful manager, good professional. Super fast labor, recommend everyone who need good maintenance of vehicle More

by Alexey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Brozenec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hi Alexey, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 15, 2025

Their service always gives options and informational, supportive, and on-time. I have bot experienced anything major with the car since I purchased it from there but I have been going to them for mainte More

by SGBOFFA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Derka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2025

I have been coming to you for years. I have always been satisfied. Thank you! More

by CHATTYJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone
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Jul 15, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2025

Tony was awesome! Detail-oriented, he made sure I knew all that needed to be addressed and which services can be deferred. With everything that had to be done, they st More

by RUFLIP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2025 -

Max Madsen's Aurora Mitsubishi responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Max Madsen's Aurora Mitsubishi! We are always more than happy to assist you if anything else comes up. Take care!

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