
Max Ford Chrysler Dodge Jeep RAM of Butler
Butler, MO
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I live 2 hours away from Max Motors in Nevada. Inquired about 3 different vehicles on line. I was matched up with a 2004 Ford Escape. I had some concerns about the vehicle before seeing it and the salesman about 3 different vehicles on line. I was matched up with a 2004 Ford Escape. I had some concerns about the vehicle before seeing it and the salesman gave me an answer. I went to sign the papers and trade my vehicle in. I had explained to the salesman I needed a dependable vehicle for traveling. I was told this vehicle was in very good condition even though it had high miles. As soon as I got it home, I found out the CD player did not work and I had to pay out $265. for a new stereo. One of the concerns I had before buying it was the material on the door panels. The salesman assured me they were okay. I had to glue down the material on both panels because it was falling off. A week after getting it home, I started having problems with the engine. Soon after that it died while in traffic. It was taken to a repair shop where I had to put out over $400. in repairs. I contacted the salesman about my concerns and was told he would pass it on to his manager. Next I noticed the vehicle was doing very poorly on rough roads and found out that the vehicle's suspension was shot. It needed front struts at $87. each and rear shocks at $45 each plus labor. On top of this I found out the entire under carriage of the vehicle is severely rusted. Rusted to a point where large flakes of metal were falling off the frame. I was told by the salesman before I purchased the vehicle that they do a complete inspection of the vehicle. None of these obvious problems were disclosed. After numerous emails, the General Manager offered to send me a check for $150. All of my problems occurred in under 60 days of taking delivery. More