Maus Nissan of North Tampa - Service Center

Larry Edwards has been my service advisor since 2006 when I bought my 350Z from Ferman. During this time Larry and the Ferman team has provided me with outstanding service and maintenance on my vehicle. When I bought my 350Z from Ferman. During this time Larry and the Ferman team has provided me with outstanding service and maintenance on my vehicle. When I call for an appointment Larry will ensure my requested date will be met. In the seven years I have dealt with Ferman, I have never had to return to the dealership to have repair work redone. I have sent numerous friends, who did not purchase their automobile @ Ferman, to Larry to have work done. They all tell me after their visit, great service advisor and Team. I highly recommend Larry and The Ferman team for any service requirements you may have. More

I have been having my many z's service here by Larry Edwards for many years and I have been totally pkease. Larry does what ever it take abd I trust him totally. Edwards for many years and I have been totally pkease. Larry does what ever it take abd I trust him totally. More

my family and I have visited ferman nissan on numerous occasions primarily for auto rmaintenance & repair service. we have always been pleased and never disappointed by the quality service provided by er occasions primarily for auto rmaintenance & repair service. we have always been pleased and never disappointed by the quality service provided by eric green and his crew. we will continue our patronage and recommend your dealership to everyone we know. More

THIS IS WIRE, BUT ATTENTION TO DETAIL WILL PREVENT THIs FROM HAPPENING! Today my son and I went to Fernan Nissan to service my Nissan Versa 2009. After waiting for about 2 hours even when we had an app FROM HAPPENING! Today my son and I went to Fernan Nissan to service my Nissan Versa 2009. After waiting for about 2 hours even when we had an appointment at 08:00, about 10:15 some one came to inform us that the vehicle was ready. We proceeded to the office area to pick up the paper work and car keys; A service advisor Mr. Thomas Strocchi handed my son the keys and the service performed paper. As we get in the vehicle I noticed that the paper Mr. Thomas strocchi gave us was for a Mazda 2012, I went back to the office and informed Mr. Thomas Strocchi that my vehicle was a Nissan Versa 2009 and the paper he gave me was for a Mazda 2012. He loock At me and said "where you get that paper from?" I replay Sir. you gave then to me, no I did not he replay, so I went back to the car to get my son and back to the office; by this time Mr. Thomas Strocchi has located my papers, and he apologised for giving me the wrong papers. More

Went to get my first oil change on my new altima. Low pressure tire gadge light was on. They checked my tires for me. Told me I had a nail in my tire that went in at an angle and was non-repairable.I cou pressure tire gadge light was on. They checked my tires for me. Told me I had a nail in my tire that went in at an angle and was non-repairable.I could get a new tire for $102.00 + $24.95 to mount. & bal. No one took the time to show me the nail. I asked someone to show me the nail because I could not find it. They told me I had to move forward some to see it.I felt funny that noone would take the time to show me where it was. So I took my car to another dealer.(note: not a nissan dealer) They looked at it and found that the nail had NOT even penetrated. They pulled it out and put it into a dunk tank to make sure everything was ok. It was and didn't even need to be patched. They did all this for free. So I feel as if this dealership tried to have me buy a new tire on a brand new car for no reason!!! I am a female and think this happens alot to women and it is a shame. I will never go back and DO NOT RECOMMED ANYONE ELSE USE THIS DEALER UNLESS YOU WANT TO WASTE YOUR MONEY. I did call in and let them know how I felt. My sale of my car was actually good. I just would never suggest to get it serviced here. Thanks for letting me vent!!!! More