Maus Nissan of North Tampa - Service Center

I have owned my 2008 Maxima for over 5 years and always rely on Larry Edwards for fast, courteous, and efficient service on my Maxima. Having previously owned Porsche's, Audi's, Ford's, Lincoln's, and Merc rely on Larry Edwards for fast, courteous, and efficient service on my Maxima. Having previously owned Porsche's, Audi's, Ford's, Lincoln's, and Mercury's, I realize how important having a knowledgeable service advisor is and Larry Edwards is the best person I've worked with in over 20 years in Tampa.He always anticipates service problems and seeks to find the least expensive solution to solve the problem. More

Recently, I was in Ferman Nissan getting my oil changed in my vehicle. I had occasion on this visit, and in the past, to become acquainted with Bob Cole, a veteran salesperson at Ferman Nissan of Tampa Bay in my vehicle. I had occasion on this visit, and in the past, to become acquainted with Bob Cole, a veteran salesperson at Ferman Nissan of Tampa Bay. Bob Cole is an extremely kind and considerate salesperson. He is well informed and knowledgable, especially regarding the Nissan Leaf which is the vehicle I am interested in learning about. Bob Cole is the type of salesperson who answers questions thoroughly, is the opposite of "high pressure" and also takes time to assist in any way possible. He is a breath of fresh air. As I have spent time speaking with Bob Cole in his office on more than one occasion, I have always had the impression that Bob is concerned with me personally and that he really cares about me as an individual, not just making a sale. Ferman Nissan is a better place because of staff like Bob Cole and I appreciate his way of doing business. Thank you, Ferman Nissan, for hiring staff like Bob Cole to be a part of Ferman Nissan's Tampa Bay area team. More

We have leased 2 Nissan Altima's from Ferman Nissan in Tampa. Service Consultant Tom Strocchio is professional, personal, and courteous. So is the Sales Department. Our experience with Ferman has on Tampa. Service Consultant Tom Strocchio is professional, personal, and courteous. So is the Sales Department. Our experience with Ferman has only been good and we rate them as a #1 Dealer! More

I own two nissan vehicles: 05 Armada, 96 XE Pick-up. Love Them Both~~ The best thing about these vehicles is where I receive my service. Ferman Nissan North Florida Ave. Tampa, Fl. Yes nissan is a wonderful Them Both~~ The best thing about these vehicles is where I receive my service. Ferman Nissan North Florida Ave. Tampa, Fl. Yes nissan is a wonderful product but man the people that service the vehicle really put the icing on the cake. My service manger is Larry Edwards; this guy oh my, where did they find him!!!!! You see Larry has an uncanny way of saving customers money, locating parts, and making sure that your not left in the dark about your vehicle maintenance. He does all of this with a great team surrounding him and they all greet each task with a smile, hand-shake, and a cup of joe. Thanks guys!!! Long time customer Nate More

Larry Edwards has been my service advisor since 2006 when I bought my 350Z from Ferman. During this time Larry and the Ferman team has provided me with outstanding service and maintenance on my vehicle. When I bought my 350Z from Ferman. During this time Larry and the Ferman team has provided me with outstanding service and maintenance on my vehicle. When I call for an appointment Larry will ensure my requested date will be met. In the seven years I have dealt with Ferman, I have never had to return to the dealership to have repair work redone. I have sent numerous friends, who did not purchase their automobile @ Ferman, to Larry to have work done. They all tell me after their visit, great service advisor and Team. I highly recommend Larry and The Ferman team for any service requirements you may have. More

I have been having my many z's service here by Larry Edwards for many years and I have been totally pkease. Larry does what ever it take abd I trust him totally. Edwards for many years and I have been totally pkease. Larry does what ever it take abd I trust him totally. More

my family and I have visited ferman nissan on numerous occasions primarily for auto rmaintenance & repair service. we have always been pleased and never disappointed by the quality service provided by er occasions primarily for auto rmaintenance & repair service. we have always been pleased and never disappointed by the quality service provided by eric green and his crew. we will continue our patronage and recommend your dealership to everyone we know. More

THIS IS WIRE, BUT ATTENTION TO DETAIL WILL PREVENT THIs FROM HAPPENING! Today my son and I went to Fernan Nissan to service my Nissan Versa 2009. After waiting for about 2 hours even when we had an app FROM HAPPENING! Today my son and I went to Fernan Nissan to service my Nissan Versa 2009. After waiting for about 2 hours even when we had an appointment at 08:00, about 10:15 some one came to inform us that the vehicle was ready. We proceeded to the office area to pick up the paper work and car keys; A service advisor Mr. Thomas Strocchi handed my son the keys and the service performed paper. As we get in the vehicle I noticed that the paper Mr. Thomas strocchi gave us was for a Mazda 2012, I went back to the office and informed Mr. Thomas Strocchi that my vehicle was a Nissan Versa 2009 and the paper he gave me was for a Mazda 2012. He loock At me and said "where you get that paper from?" I replay Sir. you gave then to me, no I did not he replay, so I went back to the car to get my son and back to the office; by this time Mr. Thomas Strocchi has located my papers, and he apologised for giving me the wrong papers. More

Went to get my first oil change on my new altima. Low pressure tire gadge light was on. They checked my tires for me. Told me I had a nail in my tire that went in at an angle and was non-repairable.I cou pressure tire gadge light was on. They checked my tires for me. Told me I had a nail in my tire that went in at an angle and was non-repairable.I could get a new tire for $102.00 + $24.95 to mount. & bal. No one took the time to show me the nail. I asked someone to show me the nail because I could not find it. They told me I had to move forward some to see it.I felt funny that noone would take the time to show me where it was. So I took my car to another dealer.(note: not a nissan dealer) They looked at it and found that the nail had NOT even penetrated. They pulled it out and put it into a dunk tank to make sure everything was ok. It was and didn't even need to be patched. They did all this for free. So I feel as if this dealership tried to have me buy a new tire on a brand new car for no reason!!! I am a female and think this happens alot to women and it is a shame. I will never go back and DO NOT RECOMMED ANYONE ELSE USE THIS DEALER UNLESS YOU WANT TO WASTE YOUR MONEY. I did call in and let them know how I felt. My sale of my car was actually good. I just would never suggest to get it serviced here. Thanks for letting me vent!!!! More