Maus Nissan of North Tampa - Service Center

Nissan service center They took us in and helped us out, even though we didn't have an appointment. Service was fast and courteous and they explained everything before doin They took us in and helped us out, even though we didn't have an appointment. Service was fast and courteous and they explained everything before doing the work. Thank you More

Timely service Scheduled online recall for 1st thing Saturday AM, but I dropped off the car the night before. Was texted when service was completed, picked up before Scheduled online recall for 1st thing Saturday AM, but I dropped off the car the night before. Was texted when service was completed, picked up before 2:00. Happy with the process. More

quick, easy, and caring I was not reprimanded or lectured about my forgetfulness on missing my very first oil change. I arrived at my appointment with a blazing migraine hea I was not reprimanded or lectured about my forgetfulness on missing my very first oil change. I arrived at my appointment with a blazing migraine headache and the kindness of my service associate(I'm sorry I forgot his name, I think it was Jorge) was commendable. He made sure I knew where the ice machine was for an ice pack for my head. My oil change was conducted quickly and he answered all of my questions with skill and knowledge above what I expected. They even washed the exterior of my vehicle at no charge. I was very pleased with that, because I really try keeping my car in great shape. That was a special little extra I wasn't expecting that just really made my day a little brighter. I felt like I was cared about and that my vehicle was cared about. It was worth the hour drive to come to Ferman Nissan as opposed to the 3-5 dealerships and shops in my area for our oil change. My service rep also set a reminder notice to be sent for me for my next oil change since I tend to be forgetful. I am very impressed with this dealership. So far from the sales personnel to the service personnel I am impressed and feel honored to be a customer of this dealership. I've never been treated with such respect from a car dealership in my life and HATE car dealerships. Ferman Nissan has my business from here on out. I have told many people and share regularly on facebook. Thank you for the positive experience in financing my vehicle through your dealership and thank you for the excellent service I've received in the service department. Most of all THANK YOU for not having high pressure sales tactics. I am so grateful not to have to swat people off of me like mosquitoes trying to suck the life out of me just to pad their pockets. I appreciate the simple, honest and straight-forward care. Thank you, Thank you, thank you. More

Excellent Service and Maintenance Department I purchased my 2013 Nissan Murano from this dealership, the service department, Jose Toledo and the Blue team are the best I have ever seen at what I purchased my 2013 Nissan Murano from this dealership, the service department, Jose Toledo and the Blue team are the best I have ever seen at what they do. Thank you for all you do. More

Excellent Service for a Warranty Service Although I acquired my Rogue from a different dealership, I've learned that the guys at Ferman Nissan are the best in Tampa. They were very thorough i Although I acquired my Rogue from a different dealership, I've learned that the guys at Ferman Nissan are the best in Tampa. They were very thorough in addressing all of my concerns and even went through the work performed with me and my vehicle prior to my leaving once the work was complete. I'd recommend the service department at Ferman Nissan to everyone. More

Sale Service Larry Andrews has been an excellent replacekent for Jim Spener. He takes care of my car and the service follows thr. I walk away pleased every time. Larry Andrews has been an excellent replacekent for Jim Spener. He takes care of my car and the service follows thr. I walk away pleased every time. More

friendly, prompt service I especially appreciate the fact that the service person did not try to "sell" me service that was not needed. The work done was very good I especially appreciate the fact that the service person did not try to "sell" me service that was not needed. The work done was very good More

Service was outstanding . I gave this rating because of my long standing relationship with the Ferman Nissan maintenance department. My air conditioner went out on my 2013 Niss I gave this rating because of my long standing relationship with the Ferman Nissan maintenance department. My air conditioner went out on my 2013 Nissan Altima but the Larry went out of his way to check to see if the air was still under warranty later I rec'vd a call that the air conditioner was under warranty and saved me $2,200.00 . I was very impressed that they took the time to check ,. You can't bet service like that. More

Beat sales experiencie ever. Suzy the best! In reallity I wasn't planing to buy a car. I came in to pick up my old car and when I was on my way to the service building, Suzy came out and help us In reallity I wasn't planing to buy a car. I came in to pick up my old car and when I was on my way to the service building, Suzy came out and help us to find the building. We explain that our car broked down and she help us and sold a Nissan Versa. She is amazing and pay attention of the customers needs. I completly recomend my friends and my family to buy a car in Ferman Nissan. Will recomend them to ask for Suzy. More

Excellent Service All my service experience with Ferman has been positive. The service tech's are all very good about explaining things and the service is performed in All my service experience with Ferman has been positive. The service tech's are all very good about explaining things and the service is performed in a timely manner. More