Maus Nissan of North Tampa - Service Center

you have set the bar It started with a rental car coordination. Flawless. Then your kind staff offered me coffee and water upon my arrival. Moments later, Monica came out It started with a rental car coordination. Flawless. Then your kind staff offered me coffee and water upon my arrival. Moments later, Monica came out and greeted me very professionally. She asked what I needed and addressed every one of my concerns. I heard from her every single day via text and voicemail on the status of my repair. You have indeed set the bar for others to follow. Thank you More

Maintenance Always very knowledgeable, honest, friendly and accommodating. We only go to Eric and his team for service of our nissans (we have several vehicles) . Always very knowledgeable, honest, friendly and accommodating. We only go to Eric and his team for service of our nissans (we have several vehicles) . He is an asset to your organization More

Leaking Transmission Gasket I came in for my regular maintenance oil change and during their inspection it’s was found that my transmission gasket was leaking. Larry Edwards imme I came in for my regular maintenance oil change and during their inspection it’s was found that my transmission gasket was leaking. Larry Edwards immediately called me and explained what was wrong with my car. I asked if it was “OK” to drive the car and what it would cost. We made an appointment for the repair and it was taken care of. We have always had all of our cars repaired at Ferman with Larry. He always goes above and beyond to provide great service! More

Parts and service My service advisor Larry kept me advised of the progress of the diagnosis of my vehicle thru text and phone calls. In the end I bought a. new vehicle My service advisor Larry kept me advised of the progress of the diagnosis of my vehicle thru text and phone calls. In the end I bought a. new vehicle from the dealership as I didn't want to put any more $$ into an old vehicle. Larry passed me over to Anthony in new cars and I had a great experience with him. More

Unwilling to help Bed service. Unwilling to help. Went to another dealer ship and was helped. This dealer ship was unwilling to have my bill paid by warranty. Bed service. Unwilling to help. Went to another dealer ship and was helped. This dealer ship was unwilling to have my bill paid by warranty. More

Excellent team work and performance The team at ferman is people friendly and answered all of my questions. On time with repairs and our car runs like new. Love the work they did. Excell The team at ferman is people friendly and answered all of my questions. On time with repairs and our car runs like new. Love the work they did. Excellent job. Thanks for caring about public relations. We will be back twins happy 4th of July More

Excellent I purchased my vehicle from Ferman and it has been the only place that I alllow to service my SUV. I have over 125k miles and I have never had any rea I purchased my vehicle from Ferman and it has been the only place that I alllow to service my SUV. I have over 125k miles and I have never had any real issues. They are awesome. More

Good visit I always select jose Toledo as my service advisor! He is always friendly and takes care of my car with ease. I would recommend this dealership for ser I always select jose Toledo as my service advisor! He is always friendly and takes care of my car with ease. I would recommend this dealership for service needs More

Great service everytime Jose Toledo is always so helpful And knowledgable when it's time to bring my car in for any repairs or regular service. He always answer my questions Jose Toledo is always so helpful And knowledgable when it's time to bring my car in for any repairs or regular service. He always answer my questions and never recommends anything that I don't need. Ferman Nissan is always extremely accommodating. I never think of going anywhere else for my car needs! More

I was very very pleased with the Nissan crew I had a major a/c problem. Which I am thankful was covered under extended warranty snd I had a rental car ready for me to go to work next day snd the I had a major a/c problem. Which I am thankful was covered under extended warranty snd I had a rental car ready for me to go to work next day snd the repairs were done on time! Larry and his crew are the Best ! My car was also cleaned to the MAX., this made my Day! Thank you Mary More