Maus Nissan of North Tampa - Service Center

Great service Friendly and knowledgeable staff, informative and courteous. I had a great experience with the service on my Nissan Rogue. I will definitely come back Friendly and knowledgeable staff, informative and courteous. I had a great experience with the service on my Nissan Rogue. I will definitely come back again. More

Service Center Experience Very helpful team in the service center that made the experience great. When I asked questions they answered thoroughly, fixed my car, and left me ha Very helpful team in the service center that made the experience great. When I asked questions they answered thoroughly, fixed my car, and left me happy. More

Awesome client service I have 3 Nissan vehicles in my family...Maxima, Murano and Rogue. No matter which vehicle I bring in for service, I ALWAYS have a great experience. Th I have 3 Nissan vehicles in my family...Maxima, Murano and Rogue. No matter which vehicle I bring in for service, I ALWAYS have a great experience. The service reps do a fantastic job of respecting my time and keeping me aware of the status of maintenance and repairs. And all of the staff members are friendly and polite. There is another Nissan dealer closer to my home, but I prefer to go to Ferman Nissan for the client experience! More

Awesome service team Jose my service advisor dose a great job in listening to the issues. Thank for doing a great job. All way getting the job done awesome Jose my service advisor dose a great job in listening to the issues. Thank for doing a great job. All way getting the job done awesome More

you have set the bar It started with a rental car coordination. Flawless. Then your kind staff offered me coffee and water upon my arrival. Moments later, Monica came out It started with a rental car coordination. Flawless. Then your kind staff offered me coffee and water upon my arrival. Moments later, Monica came out and greeted me very professionally. She asked what I needed and addressed every one of my concerns. I heard from her every single day via text and voicemail on the status of my repair. You have indeed set the bar for others to follow. Thank you More

Maintenance Always very knowledgeable, honest, friendly and accommodating. We only go to Eric and his team for service of our nissans (we have several vehicles) . Always very knowledgeable, honest, friendly and accommodating. We only go to Eric and his team for service of our nissans (we have several vehicles) . He is an asset to your organization More

Leaking Transmission Gasket I came in for my regular maintenance oil change and during their inspection it’s was found that my transmission gasket was leaking. Larry Edwards imme I came in for my regular maintenance oil change and during their inspection it’s was found that my transmission gasket was leaking. Larry Edwards immediately called me and explained what was wrong with my car. I asked if it was “OK” to drive the car and what it would cost. We made an appointment for the repair and it was taken care of. We have always had all of our cars repaired at Ferman with Larry. He always goes above and beyond to provide great service! More

Parts and service My service advisor Larry kept me advised of the progress of the diagnosis of my vehicle thru text and phone calls. In the end I bought a. new vehicle My service advisor Larry kept me advised of the progress of the diagnosis of my vehicle thru text and phone calls. In the end I bought a. new vehicle from the dealership as I didn't want to put any more $$ into an old vehicle. Larry passed me over to Anthony in new cars and I had a great experience with him. More

Unwilling to help Bed service. Unwilling to help. Went to another dealer ship and was helped. This dealer ship was unwilling to have my bill paid by warranty. Bed service. Unwilling to help. Went to another dealer ship and was helped. This dealer ship was unwilling to have my bill paid by warranty. More

Excellent team work and performance The team at ferman is people friendly and answered all of my questions. On time with repairs and our car runs like new. Love the work they did. Excell The team at ferman is people friendly and answered all of my questions. On time with repairs and our car runs like new. Love the work they did. Excellent job. Thanks for caring about public relations. We will be back twins happy 4th of July More