Maus Nissan of North Tampa - Service Center

Wonderful, they truly care. Not only was Ferman Nissan accurate with the diagnosis of my issue, the people at Ferman Nissan truly care. Larry in the service technician part of th Not only was Ferman Nissan accurate with the diagnosis of my issue, the people at Ferman Nissan truly care. Larry in the service technician part of the dealership was made aware of my brother's recent passing. He immediately contacted my mother, who has been going to Ferman Nissan since 2000, to offer his condolences. My mother brightened up when she told me about that contact with Larry. I won't ever forget that. More

Oil changed Larry and the crew are the Best...It was Awesome. The time could be more sufficient. Tge wait time could be better. But I understand and overall it's Larry and the crew are the Best...It was Awesome. The time could be more sufficient. Tge wait time could be better. But I understand and overall it's good service. I will always have my car service at Nissan.. More

Great customer service! Called the Service appointment line and they got me in as a work in on the same day and on a Saturday. Appointment setter was very nice and it just go Called the Service appointment line and they got me in as a work in on the same day and on a Saturday. Appointment setter was very nice and it just got better from there. Service Advisor was Larry Edwards and he was awesome. Very helpful and sincere - seemed to really care. Offered his assistance on an issue I've had with the car since purchase that another local Nissan dealer doesn't care about and has brushed me off. More

Fantastic Auto Dealership Experience From the time I drove into the Ferman Dealership I was impressed. The Dealership was clean organized and the staff was Professional. The Customer lou From the time I drove into the Ferman Dealership I was impressed. The Dealership was clean organized and the staff was Professional. The Customer lounge was clean and was professionally presented. I service loaner was clean the staff professional and polite. More

Awesome Because Larry & team was nice friendly knowledgeable helpful treated me like a human being & Larry always let me know what's going & how much it will Because Larry & team was nice friendly knowledgeable helpful treated me like a human being & Larry always let me know what's going & how much it will cost thanks Nissan Family!!! I WILL RECOMMEND TO Family & Friends!!Also Larry check in me to make sure everything was fine & if I need anything else .I thought that was nice.....😁 More

Air filter Todd and Larry assisted me. They are Very helpful and knowledgeable. They are always helping their customers and providing the best customer service t Todd and Larry assisted me. They are Very helpful and knowledgeable. They are always helping their customers and providing the best customer service to me. They never disappoint. More

Awesome like always My a/c went out in my car in this unbearable heat in Florida. Made an appointment to get it in over the weekend and call first thing Monday morning to My a/c went out in my car in this unbearable heat in Florida. Made an appointment to get it in over the weekend and call first thing Monday morning to see if can get an earlier appt. Appointment department got me in 5 hours earlier. From there went to see Larry in the Service department. This gentleman is the most awesome, caring, concerned, helpful person there is. I always go to him as I know he will take care of what is needed, I know I can trust him, and I know that whatever service I need will be done right. Larry is a great asset to this company. We had to order parts for the a/c for the next day, and he even came in early the next day to make sure they were there, and called me immediately to come in and get the car taken care of. Everyone that I have come in contact with is always friendly and helpful. I recommend this Dealership highly. More

Oil change & battery change Came in for an oil change, recommended battery change, everything went well thanks to Xavier in the service department. Excellent service, nothing to Came in for an oil change, recommended battery change, everything went well thanks to Xavier in the service department. Excellent service, nothing to complain about. More