Maus Nissan of North Tampa - Service Center

Excellent service team I was thoroughly impressed with the high quality service I received. Not only was the service team exceptional, they also thought of the total custome I was thoroughly impressed with the high quality service I received. Not only was the service team exceptional, they also thought of the total customer experience. The guest lounge was the nicest, most comfortable place I could wait in while my car was getting worked on. Well done and I’ll definitely be back for my future service needs. More

Superb customer service...Friendly, on time, knowledgable! Larry took my car right away even though I was running late! He helped me determine which service options to choose based upon what he would do if it Larry took my car right away even though I was running late! He helped me determine which service options to choose based upon what he would do if it was his car. He recognized what was most important for the safety and value of the vehicle. Highly recommend! More

Amazing service team!!!! Always treated with exceptional service with Eric And his service team! Would highly recommend and of my friends or family to visit and purchase a ca Always treated with exceptional service with Eric And his service team! Would highly recommend and of my friends or family to visit and purchase a car at Nissan More

Service Excellent work completed in great timing. My car came in as a work in and was completed in an hour rep reviewed everything is good Excellent work completed in great timing. My car came in as a work in and was completed in an hour rep reviewed everything is good More

Great service experience Came in for regular maintence on my Pathfinder. Scheduled my appointment with Larry since I had a good experience last time. He was very quick and f Came in for regular maintence on my Pathfinder. Scheduled my appointment with Larry since I had a good experience last time. He was very quick and friendly. I find his communication to be much more clear and accurate than other service advisors I have had previously. Larry is an asset to your company! More

Best Customer Ever Berman Nissan has the best customer service ever I say that because I have been taking my car is there for now more than 10 years and every year and Berman Nissan has the best customer service ever I say that because I have been taking my car is there for now more than 10 years and every year and every time but they must come in for service I am treated as if I am a first time customer I am greeted by someone always I am asked what the problem is and I am told when and what time they speculate things will be getting done I love that about them mostly I love the fact that I am a woman and I do not have to worry about getting shady deals on my cars that need maintenance I will always take my car to Ferman nissan service department and I will always Deal with Larry or Jose or they are so professional and take care of everything from start to finish. More

Service visit Great staff, great service, overall a great place. Have Purchased 3 vehicles from them, it’s my place to go to. Thank you for everything. Great staff, great service, overall a great place. Have Purchased 3 vehicles from them, it’s my place to go to. Thank you for everything. More

Very excellent Everyone is so excellent truly helpful. I purchase my vehicle in 2011, I refused to take it anywhere else for services. All my services work was compl Everyone is so excellent truly helpful. I purchase my vehicle in 2011, I refused to take it anywhere else for services. All my services work was completed here. More

Excellent Customer Service Jose, always kept me inform about my car status and made sure I knew exactly what repair had to be completed on my car to have it running back up. He Jose, always kept me inform about my car status and made sure I knew exactly what repair had to be completed on my car to have it running back up. He has always went above and beyond to provide great customer service each time I took my car there. More

Absolutely terrible service! This has been a nightmare! I bought a used vehicle from this dealership. Within 2 days there is misfire that is very noticeable in second cylinder. I This has been a nightmare! I bought a used vehicle from this dealership. Within 2 days there is misfire that is very noticeable in second cylinder. I take it to them and tell them what is happening and tell them it needs all new coils and spark plugs. They call me two days later to tell me there is nothing wrong. I had to drive all the way back there to show their mechanics how to properly diagnose a misfire. Low and behold it reads that it is misfiring. I finally get it back 7 days later and it is still misfiring. I look and they only replaced the coils and plugs on cylinder 2 and 6. Any back yard mechanics would know you have to replace them all at the same time. It is now misfiring on first and fourth cylinders. I have left messages for the used car service manager Ronnie who is not answering and not returning my calls. How hard is it to replace 6 coils and plugs at the same time and avoid all this hassle and negative reviews? More