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Maus Nissan of North Tampa - Service Center

Tampa, FL

4.5
689 Reviews

689 Reviews of Maus Nissan of North Tampa - Service Center

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April 08, 2020

Everyone was very courteous and professional. Not pushy at all. Took their time with me and understood my needs. I would definitely recommend to friends and family. More

by Kchois13
Recommend Dealer
Yes
Employees Worked With
Tony Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Stoughton, Noah Greez
Apr 10, 2020 -

Maus Nissan of North Tampa responded

So wonderful to hear and thank you for sharing this review. We really appreciate your business.

March 28, 2020

I am so glad I visited Nissan of north Tampa for my oil change . I would not look to leave with a new car God is good all the time, I just want to thank you guys for making at happen and everyone was so n More

by ferristine
Recommend Dealer
Yes
Employees Worked With
Justin Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Greez
Mar 30, 2020 -

Maus Nissan of North Tampa responded

Thank you for sharing this positive review. We appreciate our customers and love hearing from them. Stay well.

March 26, 2020

Justin and all of the sales team was great. Noah was very helpful as well. The sales manager and a couple of the salesperson around were awesome. Thanks More

by corrales.eliezer
Recommend Dealer
Yes
Employees Worked With
Justin Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morgan, Noah Greez, Shawn McBride
Mar 30, 2020 -

Maus Nissan of North Tampa responded

Thank you for sharing this review. We love hearing from our customers and we're so pleased to hear that our team could assist. We strive to provide exceptional service.

February 15, 2020

Paid for MausCare and getting first oil change with an appointment. Been waiting 2 hours, still not done! This is taking way too long. Makes no sense why this takes so long! More

by Tbs6985
Recommend Dealer
No
Employees Worked With
Tony Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Rizo, Reece Thorne, Manuela Correacastano, Jalen Ray, Nancy Murdolo
Feb 21, 2020 -

Maus Nissan of North Tampa responded

We are sorry to see this and apologize for your experience at our dealership, that was unacceptable and not the norm. Our service manager Steve Labate looks forward to you giving us a 2nd chance and will personally take care of you. Thank you for this feedback and we appreciate the opportunity to improve upon our services.

December 19, 2019

Service Dept We did not have a great experience in the service department. We went back to get the second key programmed for our new truck. We were told that there More

by J.Rebels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 04, 2019

Ok guy Jeff was very nice and cordial! I couldn't use any big words but he was very pleasant. Looking forward to coming back for service and parts, More

by kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ray
Dec 04, 2019 -

Maus Nissan of North Tampa responded

Thank you so much, Kyle! We're glad to hear Jeff took good care of you, and we look forward to serving you again in the future! We appreciate the positive review.

December 03, 2019

Amazing Service! Tony Martin was very friendly, helpful and knowledgeable. He kept me informed about the progress of the repairs on my vehicle. He also let me know wha More

by CB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Maus Nissan of North Tampa responded

We're glad to hear this! Thank you for taking the time to share about your positive experience with our Service Department. We appreciate the opportunity to earn your business and look forward to continuing to serve you in the future!

August 29, 2019

Ferman services me with Courtesy that I needed Great service and times that my original sales dealership could not give me. Also the extended warranty that I purchased was easily accessible wher More

by Otter B Nissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No other employees than the service department , Keith Miller, Andrew Mishos, Matt Magnusson, Ivan Miranda, Jim Pinkney, James Johnson
August 10, 2019

Always A Pleasure I’ve been coming to this dealership for the past seven years and I can honestly say I’ve never been disappointed with the level of service I receive a More

by greg2nyse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Toledo
August 08, 2019

oil change very courteous and fast with my service being done! I'll always use Ferman Nissan for all of my needs! Thank you so much for keeping my car on track! More

by Jana's baby1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose'
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