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Maus Nissan of North Tampa - Service Center

Tampa, FL

4.5
693 Reviews

693 Reviews of Maus Nissan of North Tampa - Service Center

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October 08, 2024

Had to search out service advisor for updates. Was hanging out with friends. Vehicle still experiencing an issue we brought up. More

by cmonfort02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Oct 17, 2024 -

Maus Nissan of North Tampa responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please feel free to contact me directly. I’d like to help in any way I can. David Fitzwater Owner Loyalty Manager dfitzwater@mausfamilyauto.com 813-931-6213

October 08, 2024

Tony was wonderful! All the staff there were great. I got my car taken care of the same day. They gave me a rental car to run my errands while they worked on my car. I More

by ebonyepwhye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Maus Nissan of North Tampa responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Maus Nissan Of North Tampa. David Fitzwater Owner Loyalty Manager dfitzwater@mausfamilyauto.com 813-931-6213

October 08, 2024

Great service and finished the work on my vehicle in a timely fashion. Thank you More

by THELAWNSQUAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Maus Nissan of North Tampa responded

We're glad to hear you enjoyed your visit. David Fitzwater Owner Loyalty Manager dfitzwater@mausfamilyauto.com 813-931-6213

October 05, 2024

Tony Martin was professional, willing to negotiate, and service was superb! I'll be back and will work with Tony again. More

by BANNEMAZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Maus Nissan of North Tampa responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Maus Nissan Of North Tampa! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 05, 2024

I have to express how truly awesome Reed has been from Maus. From the very beginning, he went above and beyond what ANY other service rep had that I've ever encountered. Not just is he a pleasant person t More

by michelle.colasuonno25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Oct 12, 2024 -

Maus Nissan of North Tampa responded

Michelle, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Maus Nissan Of North Tampa. David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 04, 2024

Britton made my experience pleasant and kept me informed of my vehicle’s status with regular check-in’s and assured me that I wouldn’t pay for items I didn’t need. His professionalism and concern for my sa More

by doerr867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britton McGhee
Oct 05, 2024 -

Maus Nissan of North Tampa responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 04, 2024

Service said was done wasn’t done ! Charged for service that was not requested and told them not to do. They said they were going to discount service since I asked them not too do it!!L More

by DEBBIEJGONZALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xzaviar
Oct 12, 2024 -

Maus Nissan of North Tampa responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please contact me if there is anything that I can do to help in the future. David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 04, 2024

Very professional always letting me know what my care is needed for fixing. I would highly recommend getting your car serviced at Maus Nissan. More

by jmontanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacin Hogeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Romine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Maus Nissan of North Tampa responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Maus Nissan Of North Tampa. David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 03, 2024

I was very satisfied with the service on Maus Nisan Tampa,Britain was very helpful and very professional More

by Manushaqe arapi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britain
Oct 05, 2024 -

Maus Nissan of North Tampa responded

Hi Manushaqe, thank you for taking the time to leave a review for us at Maus Nissan Of North Tampa. We're happy we could meet your expectations! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 03, 2024

The service advisor was rude and practiced poor communication. I sat up there waiting for 2 hours for an oil change before I walked back into service office only to be told by my advisor that my ca More

by ALICIAGROOMESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I think his name was xavier
Oct 05, 2024 -

Maus Nissan of North Tampa responded

We regret your most recent visit with us was not up to the standards we strive for. Please contact me directly, I'd like to help with your situation. David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

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