Maus Nissan of North Tampa - Service Center

Justin was very courteous and helpful to me. Listened carefully on what I needed done. Listened carefully on what I needed done. More

Great customer service as always. Was quoted it would be done by noon, and it was! Thanks Nissan ! Was quoted it would be done by noon, and it was! Thanks Nissan ! More

Great service along with following up with me through my service while I waited a few hours. They also offered me a ride home if I didn’t want to wait the 4 hours which I declined but greatly appreciated. service while I waited a few hours. They also offered me a ride home if I didn’t want to wait the 4 hours which I declined but greatly appreciated. More

I was not very happy,because when they return my car back,l smell marihuana inside it.I try to report it to the service person,but he desapeard and l coudent. back,l smell marihuana inside it.I try to report it to the service person,but he desapeard and l coudent. More

Excellent experience. Great customer service, good communication on car status and timely completion of requests. Great customer service, good communication on car status and timely completion of requests. More

It is the best in Tampa from the salesmen, service advised to mechanics and car. advised to mechanics and car. More

I appreciate the timely service! My service representative was awesome, very knowledgeable and efficient. Thanks My service representative was awesome, very knowledgeable and efficient. Thanks More

Great Customer Service Made Sure I Was Satisfied And That My Warranty Was Put To Use Enjoy Service My Warranty Was Put To Use Enjoy Service More

It took twice as long too get service done than was told at time of arrival. at time of arrival. More

I drove 40 miles each way from my friend’s home in Lakeland to get to the dealership. I had 4 minor problems. First, my truck came with only 1 key fob. After many phone calls they finally sent the Lakeland to get to the dealership. I had 4 minor problems. First, my truck came with only 1 key fob. After many phone calls they finally sent the second fob to my home in Michigan. It took them 2.5 hours to program the new fob. Second, the “miles to empty” gauge has been reading “800 miles to empty.” This is impossible in a truck with an 18 gallon tank that gets 25mpg. I was told they could find nothing wrong, and there were no software updates. Third, a piece of trim that had broken off before I took possession of the truck needed to be replaced. The service department said that was a sales department problem, and service would not take responsibility. Finally, the gas cap keeps falling apart. I was told the replacement was “out of stock” and I should come back the next day. I told service that I was driving back to Michigan the next day, and asked if they could send it to me. I was told “We don’t ship parts.” Great service, Maus Nissan. More