Maus Nissan of North Tampa - Service Center

Fast friendly service. Lance was very attentive to my needs. Finished on time as promised. Lance was very attentive to my needs. Finished on time as promised. More

I’ve had my vehicle 1 year & it needs over $700 preventative maintenance work no way! preventative maintenance work no way! More

I left the dealership Tuesday 5/28/24 thinking I would be giving a 5 star rating, but by Thursday my car wasn’t driving right. I went in for an oil change and general checkup nothing more. What I didn’t be giving a 5 star rating, but by Thursday my car wasn’t driving right. I went in for an oil change and general checkup nothing more. What I didn’t expect was sluggish starting that had started right after the oil change. In 5/30/24 I had my BF check out my car, he immediately noticed the battery was full of corrossion, that was not brought to my attention when getting the oil change and the inspection. I told him I had just been at the dealership for an oil change and routine inspection, he was furious this issue was not addressed verbally or in writing with me. Instead of telling me about the battery issue that noticeable as soon as the hood went up, they focused of $4k worth of other items they were trying to advise me needed to be addressed. Some of the items on the list I already knew about. One of the items was recently done during a prior service, but showed it needed done. I raised the issue that not only had the work been recently done, it was done there, at the dealership. The Service Advisor checked, saw I was correct and it was removed. Albeit, the oil change was free under a maintenance plan I purchased when I purchased the vehicle. The only reason I went to the Nissan dealer was they could get me in within 2 hours on the same day I called, but I am not sure I will rush back there for the 10% discount they give for the inflated prices overall. How can anyone trust a place that neglects to tell you your battery has significant corrosion on it? So, the 5 star review is reduced to a 1 star. Not a happy woman who trusts people to do a job that affects my safety and my grandchild’s when in my vehicle and on busy streets and highways. Had this matter been raised immediately, I would have just had Maus Nissan on Florida sell and install a new battery. Now, I have to go do it today. Do better, be better!! More

The service was quick and Corey was very helpful. He made sure he kept us aware of everything going on. He made sure he kept us aware of everything going on. More

The service center has always done a great job. They accommodate me every time . I have always been satisfied They accommodate me every time . I have always been satisfied More

Great customer service. . Willing to spend the time to explain what’s going on with the customer. I highly recommend these honest people . Willing to spend the time to explain what’s going on with the customer. I highly recommend these honest people More

Everything was great. Justin was awesome. Everyone was professional. My car was finished faster than I expected. Justin was awesome. Everyone was professional. My car was finished faster than I expected. More

The 3% fee on credit card payments is ridiculous. All businesses incur the same fee and do not pass it along to the their customers. As a business owner myself I would never think to pass it along to All businesses incur the same fee and do not pass it along to the their customers. As a business owner myself I would never think to pass it along to my customers. I will be using different repair shop in the future because of this additional charge. More

They are very considerate of your time and business. Great customer service. I have never had an issue with work being completed correctly the 1st time. Great customer service. I have never had an issue with work being completed correctly the 1st time. More

Juan in the service department makes sure you are kept up to date about the progress of your vehicle service. to date about the progress of your vehicle service. More