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Maus Nissan of North Tampa

Tampa, FL

Overview
Employees
Reviews
Vehicles
4.5
1,362 Reviews
Welcome to Maus Nissan Of North Tampa! We're proud to serve our community and treat drivers in Tampa and Temple Terrace, FL, like family. With a great selection of cars, helpful financing, and experienced service technicians, we can help drivers in Del Rio and Lake Magdalene take good care of their cars.
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11011 N Florida Ave

Tampa, FL

33612

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Showing 1,362 reviews

November 02, 2025

Not honest, been going to them for many years. recently found out billing for services not rendered. if you purchase a car have them print of the paperwork so you can read it and sign it by ha More

by lteddybear28
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacin Hogeland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

Maus Nissan of North Tampa responded

Ms. Welch, we have offered to invite you in and go over all of your paperwork - from service, and sales. We have even offered you additional consideration, but you have not met with any of our staff in order to do so. Please contact us directly, and we will be happy to help address, and put to rest, your concerns. Thank you, and have a blessed day. - Team Maus, 813-800-6287

Nov 06, 2025 -

lteddybear28 responded

Maus Nissan, Not true, your staff never offered to go over the paperwork with me. Your staff told me an amount that you offered and that I would need to sign a waiver. Your staff said Nissan Maus would be willing to cover the Maus care package and that was it. I declined because I am asking for reimbursement of the Maus care along with the ABS modular and Control Arm I was billed for and 7 months later, after an almost 5k job, to need a new car 11 months later. I do not know about anyone else, but I would have purchased a new car that day instead of giving Nissan Maus that amount of money and then purchasing an overpriced new car 11 months later. And someone keeps saying I came in for a battery. No, I came in for one thing only, and it was my ABS light. The only thing I told the service advisor this day was I am bringing in my vehicle due to my ABS. The service advisor wrote what they wanted to write on the report. Nissan Maus advisor said my car would not start unless I brought a new battery. And then my car did not start, Nissan Maus put me in a rental because there was a problem with the battery draining. Funny thing the battery was only 1.5 yrs old and of course purchased from Nissan Maus. I would not have brought a battery if the service advisor never said my car would not move without it. I do not know anything about cars, but I knew I had to go to work to pay the money on the credit card I swiped to fix a car, that was not working less than a year later. While being told if I paid the little over $5k it would. If you would like to settle the Maus Care, I am willing to come in regarding this. If you want me to accept the offer and sign my rights away regarding the ABS modular and Control Arm, then again, I say no thank you. Because I do not have much and I chose to come to Nissan Maus and pay them whatever they charged, trusting I was paying for services rendered. Until I received proof, they were not completing the work they were billing for. Thank you for your time and response, LaShawn

October 30, 2025

Great service nice people from Javier Ramires and Tomas sales people very professional and nice More

by eescarpanter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Javier Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomas Torres
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Nov 06, 2025 -

Maus Nissan of North Tampa responded

Thank you for the wonderful review! We are delighted to hear that you had a great experience with our salespeople Javier and Tomas. We strive to provide professional and friendly service to all our guests. We appreciate your support and hope to see you again soon! -Team Maus, 813-800-MAUS (6287)

October 27, 2025

Nicholas was attentive to my needs and demands he went above and beyond to try to meet them. His team is great Wayne and Eddie worked hard to meet my expectations. If you get Nicholas you are lucky! More

by carolinanewman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne McGilvray, Nicholas Seabolt
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Oct 28, 2025 -

Maus Nissan of North Tampa responded

Thank you for your fantastic review! We are thrilled to hear that Nicholas and his team provided exceptional service and went above and beyond to meet your expectations. We are lucky to have them on our team. We look forward to working with you again in the future. Have a wonderful day!

October 10, 2025

They did everything they could to help me get this car and the customer service was amazing More

by princesswalker254254
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amani Reed
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Oct 11, 2025 -

Maus Nissan of North Tampa responded

Congratulations on the purchase of your brand new Sentra from us at Maus Nissan of North Tampa, Princess! We appreciate the opportunity to earn your trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience and treating you like family! We're thrilled that you are so happy, and we look forward to serving you for years to come! Welcome to our Maus Family, enjoy your new car, and have a very blessed day! - Team Maus, 813-800-MAUS (6287)

October 04, 2025

Expectations were met and no false promises were made. Good experience overall with reading in vehicle More

by Tosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Rhule Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2025 -

Maus Nissan of North Tampa responded

Hi Tosh, thank you so much for your positive comments about Maus Nissan Of North Tampa! We hope you have a fantastic day! - Team Maus, 813-800-MAUS (6287)

October 04, 2025

This car is the third car I have purchased from maid Nissan. I would never go anywhere else, Damian,Max and Kevin made us feel like family. We love our car and we love maus nissan More

by Jmbrooklyn57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Rhule Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximus Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Barranco, Wayne McGilvray, Amani Reed, Laura Munoz-Coffie, Nicholas Seabolt, Tomas Torres
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Oct 08, 2025 -

Maus Nissan of North Tampa responded

Congratulations on your latest vehicle from us at Maus Nissan Of North Tampa, Jm! We appreciate your continued trust, and we thank you for your kind words. Thanks for giving Damian, Max and Kevin a shout out! :) We look forward to your next visit! Take care! - Team Maus, 813-800-MAUS (6287)

October 04, 2025

Amazing and friendly staff! Nich was very good in explaining and demonstrating stuff and the benefits I will gain from this dealership. More

by cherrysorote.229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximus Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Seabolt
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Oct 04, 2025 -

Maus Nissan of North Tampa responded

Hey Cherry, thank you for your kind words about Nicholas and this wonderful review! If you're ever in need of more help, please let us know! Have a blessed day! - Team Maus, 813-800-6287

October 02, 2025

The experience, car, and salespersonnel are exceptional! It was a superb experience negotiating, empathetic, knowledgeable and trustworthy! Have recommended to friends and family! Christian a More

by rocacaruso_deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne McGilvray, Gage Rhule
Report | Print
Oct 04, 2025 -

Maus Nissan of North Tampa responded

Congratulations on the purchase of your brand new 2025 Altima from us at Maus Nissan of North Tampa, Deb! We appreciate your continued trust, and we thank you for your kind words and recommendation! Cristian and Gage are both fantastic - thanks for recognizing them! We are thrilled that you are so happy, and we look forward to serving you for years to come - so just let us know if there's ever anything you need. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 813-800-6287

September 20, 2025

I am very pleased with the outstanding service that I received Nicholas and the rest of the Maus Nissan team, I did not feel any pressure to purchase a vehicle that wasn’t perfect for me;) More

by Ms Pope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Seabolt
Report | Print
Sep 24, 2025 -

Maus Nissan of North Tampa responded

Congratulations on the purchase of your brand new vehicle from us at Maus Nissan North Tampa, Ms. Pope! We appreciate your trust, and we thank you for your kind words. Nicholas and the Team always do a phenomenal job taking care of our guests - thanks for recognizing them! We're overjoyed that you a re so happy, and we look forward to serving you for years to come - so let us know if there's anything you need. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, (813) 723-5218

September 12, 2025

Let me just say, a lot of people are in car sales who don’t have a clue about cars or features. As a person who works on cars from time to time and have experience I know a lot about cars. I bought a car More

by Keyanak14
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Wayne McGilvray, Nicholas Seabolt
Report | Print
Sep 13, 2025 -

Maus Nissan of North Tampa responded

Keyanak, we can see that you are upset, and apologize if you feel as though you had a bad experience. We are having management look into this, and they will reach out as soon as possible. Please know that you are always invited back to the dealership for a follow-up explanation of your vehicle's features, and hopefully, that will help to address your concerns. If we can't figure this out with you, we'll take it to service and have it addressed, right away. Thank you, and have a blessed day. -Paul DaRocha, Loyalty Manager, (813) 723-5218

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