Maus Nissan of Brooksville - Service Center

Always friendly, informational , and professional. The wait isnt bad , & they make it comfortable and easygoing while you’re there. The wait isnt bad , & they make it comfortable and easygoing while you’re there. More

When they send a inspection report which says stuff that needs to be fixed on your vehicle, it doesn't show in the price that the price is only a labor charge. When I went to check out I was surprised with needs to be fixed on your vehicle, it doesn't show in the price that the price is only a labor charge. When I went to check out I was surprised with additional 120$ of parts. Also the way they clean brakes is unsatisfactory, my brakes smelled and made noise for 2 weeks after service, they've never done that before. As for the staff and speed of service, pretty good. More

All staff at the dealership are fully committed to ensuring that everyone that enters are treated appropriately and with respect to ensure their needs are met. ensuring that everyone that enters are treated appropriately and with respect to ensure their needs are met. More

The service department's customer service is lacking. They seem unwilling to support their product or work together to find solutions and make a sale. The sales department was disengaged and ill-prepared They seem unwilling to support their product or work together to find solutions and make a sale. The sales department was disengaged and ill-prepared to do business. More

Great experience I was very happy with my service. MAUS Care package was definitely worth it! MAUS Care package was definitely worth it! More

All employees are very friendly, dealership is very clean and free snacks are a nice touch. and free snacks are a nice touch. More

Service here has always been good. Plus, you get a free bonus car wash. Shuttle service is also available. Plus, you get a free bonus car wash. Shuttle service is also available. More

First we would like to say, we will only deal with Mous dealerships and the service department has been very helpful. Also Nick Deligio in sales has been very diligent in meeting our needs. Thank you dealerships and the service department has been very helpful. Also Nick Deligio in sales has been very diligent in meeting our needs. Thank you More

Friendly and very professional service. Everything was explained, and we knew what our options were prior to going forward. Everything was explained, and we knew what our options were prior to going forward. More

The mechanics have absolutely no clue what they’re doing. The facility has zero respect for the customers time. They shouldn’t Shove that Maus care down our throats When buying a used car of a different vari The facility has zero respect for the customers time. They shouldn’t Shove that Maus care down our throats When buying a used car of a different variety because they are not going to be able to service that car. The only type of car, these mechanics know how to service is a Nissan, God, for bid you bought something else from the dealership got suckered into the moss care, and now they can’t even change oil in your vehicle because they haven’t a clue. They suggest a tire rotation when your vehicle does not rotate tires from front to back they suggest an alignment when your vehicle specifically has weighted alignments and they don’t have facility for that. This service is a bad joke and a scam on the consumers! More