Maus Acura of North Tampa - Service Center

Great scheduled maintenance! I took my car in recently for a regular scheduled maintenance. From making the appointment to completion of service, the experience was extremely pos I took my car in recently for a regular scheduled maintenance. From making the appointment to completion of service, the experience was extremely positive. Great customer service and communication. Couldn't have been easier or more pleasant. Thank you! More

Great first routine service. My first routine visit was a breeze. I was taken care of as soon as I entered the building and my car was promised to me in an hour. My service advi My first routine visit was a breeze. I was taken care of as soon as I entered the building and my car was promised to me in an hour. My service advisor offered me complimentary snacks and beverages while I waited for my car to be finished. He even poked his head into the waiting lounge a few times to keep me updated on the work. My car was completed and I was checked out within the time promised. Great overall first experience with Ferman Acura! More

Routine service. I was seen immediately on the drive and taken to my service adviser. I was given an estimated cost and length of time needed. All service was complete I was seen immediately on the drive and taken to my service adviser. I was given an estimated cost and length of time needed. All service was completed within estimated cost and time. More

Excellent service with professional and friendly staff. Chuck Jenkins is very knowledgeable and handle my service vehicle with experience and genuinely had interest to make sure I was happy before I left. Chuck Jenkins is very knowledgeable and handle my service vehicle with experience and genuinely had interest to make sure I was happy before I left. More

Outstanding, quickly finished my vehicle Mr Jenkins made sure my vehicle was finished quickly even though I didn't have a "wait" appointment. He spent extra time with me making sure I underst Mr Jenkins made sure my vehicle was finished quickly even though I didn't have a "wait" appointment. He spent extra time with me making sure I understood exactly what they were doing to my car. More

Great service Took my vehicle in for scheduled maintenance. I am at 200,000 miles with hardly any problems. Service was excellent and even 200,000 miles and a 13-y Took my vehicle in for scheduled maintenance. I am at 200,000 miles with hardly any problems. Service was excellent and even 200,000 miles and a 13-year-old car they still provided me with a loaner car! Awesome… More

Collision repair I had a collision repair done at Ferman. The service was set up very quickly and the work on the repair was exceptional. I have no other experience I had a collision repair done at Ferman. The service was set up very quickly and the work on the repair was exceptional. I have no other experience with this dealership. More

Acura Service I experienced excellent service as always. Professional, friendly employees always explain in detail repairs that are needed. I appreciate being offer I experienced excellent service as always. Professional, friendly employees always explain in detail repairs that are needed. I appreciate being offered a loaner car when service will take more than a few hours. More

Excellent Service All the service reps are courteous friendly & professional. My car always comes back to me as expected from this Acura Dealer's service visit; fixed, All the service reps are courteous friendly & professional. My car always comes back to me as expected from this Acura Dealer's service visit; fixed, clean & ready to go. More

Excellent Service We recently purchased a used car from Ferman. After 2 weeks , while cleaning the car, we noticed the carpets on the passenger and drivers side were w We recently purchased a used car from Ferman. After 2 weeks , while cleaning the car, we noticed the carpets on the passenger and drivers side were wet. We called the salesman and the service manager himself called us back to set up a next day appointment. We were not really sure how they would handle the situation since it was a used car. I took our 2013 TSX Aura in and Chuck set us up right away and provided a loaner. The service manager did a follow up call and Chuck had the car ready the next afternoon. All (Salesman - Rafael , Service Advisor - Chuck , Guest Relations Specialist - Brian and Joe- Manager) were excellent . First class service at a first class dealership. Thank you gentlemen for making our first Ferman experience a great one! Mike & Karen Lentz More