Maus Acura of North Tampa - Service Center

Personalized service For my first service at Ferman, I was very impressed with the personalized service from beginning to end. I was met by my Serice Manager, called by hi For my first service at Ferman, I was very impressed with the personalized service from beginning to end. I was met by my Serice Manager, called by him with status several times, and paid the him directly. He also gave me his cell phone number so I could call him whenever I wanted an update. I was also very surprised that the final price was under the estimate provided to me for the work. To top all of this off, the Service Manager accompanied me to my car to make sure I was satisfied with the work. More

Great as always I have always found the service writers to be very good at Acura and this time was no exception. It is great that not only does Acura make a great pr I have always found the service writers to be very good at Acura and this time was no exception. It is great that not only does Acura make a great product but they also hire and train quality associates. More

Great service..shorter wait time than expected. We had our Acura serviced for a special reason, there was a recall on a passenger airbag part. The waiting area was comfortable and quiet. The premiu We had our Acura serviced for a special reason, there was a recall on a passenger airbag part. The waiting area was comfortable and quiet. The premium coffee machine was a welcoming addition. It offered many choices for coffee flavors and combinations such as cappucino, latte, and others More

Service Excellent Very good person you have there at the dealership. Always excellent service :):) we need more people like that around. Service was quick in and out., Very good person you have there at the dealership. Always excellent service :):) we need more people like that around. Service was quick in and out., More

Acura service Robert is always considerate of my time. He listens to any concerns and keeps me updated. The staff is always professional and courteous. Thank you. Robert is always considerate of my time. He listens to any concerns and keeps me updated. The staff is always professional and courteous. Thank you. More

Todd was very helpful Thanks for the rental car while waiting for the airbag to come in.also the warranty on the battery was great to have. Thank you, Bill Somerville Thanks for the rental car while waiting for the airbag to come in.also the warranty on the battery was great to have. Thank you, Bill Somerville More

Exceptional Service Job well done. Keep up the good work. Robert provided an exceptional with thorough check of our vehicle. Would highly recommend him to all our frien Job well done. Keep up the good work. Robert provided an exceptional with thorough check of our vehicle. Would highly recommend him to all our friends More

Prompt and courteous From the phone call to make the appointment t to the service everyone was friendly and helpful. The waiting area was child friendly and comfortable th From the phone call to make the appointment t to the service everyone was friendly and helpful. The waiting area was child friendly and comfortable there were adult snacks as well as snacks for children More

Service My service was quick and Todd was very helpful. I am very pleased each time my chargers serviced. I enjoyed coffee while I waited. Nothing more to s My service was quick and Todd was very helpful. I am very pleased each time my chargers serviced. I enjoyed coffee while I waited. Nothing more to say to meet the 25 word requirement. Smh More

Automobile servicing This was a routine Oil with Oil Filter change and Cabin Filter change. Other than taking a little long, (was at the dealership about an hour and a hal This was a routine Oil with Oil Filter change and Cabin Filter change. Other than taking a little long, (was at the dealership about an hour and a half) my experience was pleasant. More