Maus Acura of North Tampa - Service Center

Oil change plus Every time I visit Ferman Acura, I am greeted promptly. My service advisor also comes to greet me right away to start the check-in process. They are a Every time I visit Ferman Acura, I am greeted promptly. My service advisor also comes to greet me right away to start the check-in process. They are always upfront with services due and cost. They is no pressure to increase the services offered during my visit. There is a comfortable lounge with a monitor showing your expected end time. My original Salesman always greets me by name when he sees me. When my car is returned it has been washed and vacuumed. Great Customer Service! More

Air bag inflator recall and routine service Mika was so kind in trying to get me a short-notice appointment. Robert was able to work me in even though you were very busy. All my needs were met Mika was so kind in trying to get me a short-notice appointment. Robert was able to work me in even though you were very busy. All my needs were met. Thanks. More

Robert Walker was great Robert Walker in the service department was very helpful, explained everything very well and fulfilled all my needs. My previous experience with anoth Robert Walker in the service department was very helpful, explained everything very well and fulfilled all my needs. My previous experience with another service advisor was not great and left a bad taste, but Robert helped change my mind set about Ferman Acura, as a result I will return for future service on our MDX as long as I can work with him. More

New tire and noise under hood I received a loaner since the piece that we needed to fix was not going to be in until the next day. It was easy and pain free I received a loaner since the piece that we needed to fix was not going to be in until the next day. It was easy and pain free More

Great experience Service team was helpful and took time to explain what was needed. Never pressured or pushed for repairs. Will be back again and will recommend. Service team was helpful and took time to explain what was needed. Never pressured or pushed for repairs. Will be back again and will recommend. More

A satisfy customer I was very impress with the.service I require, the length of time they taken care of my request and for them to give me an overall assessment of my ve I was very impress with the.service I require, the length of time they taken care of my request and for them to give me an overall assessment of my vehicle. Well done. More

Professional and friendly. Everyone is professional and friendly. They appear to care about helping you get the best service possible. The waiting area is clean and comfortable. Everyone is professional and friendly. They appear to care about helping you get the best service possible. The waiting area is clean and comfortable. I like the board that tell you status of your car being serviced. More

tire had a nail in it Not bad except for the fact it was the third time I had it in. I had a nail in my tire and it was covered with the roadside maintenance I had. However Not bad except for the fact it was the third time I had it in. I had a nail in my tire and it was covered with the roadside maintenance I had. However when I took it back in as they had to order my tire they got the wrong tire so I had to reschedule and come back. It took me three times to get my tire squared away. More

MDX service Bryan is always friendly, courteous, trust worthy. Robert called for updates of part ordered, expected date and time, finished it on time. I searche Bryan is always friendly, courteous, trust worthy. Robert called for updates of part ordered, expected date and time, finished it on time. I searched for prices on internet and price is reasonable. More

as always, excellent service the service was timely and all needs were met. Tod is great! I always have a great experience when servicing at this dealer. I would recommend them. the service was timely and all needs were met. Tod is great! I always have a great experience when servicing at this dealer. I would recommend them. More