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735 Reviews of Maus Acura of North Tampa - Service Center
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May 28, 2017
Oil change Great customer service! Free soda and water while you wait doesn't hurt either....having to put 25 words in the review is kind of a bummer though. Great customer service! Free soda and water while you wait doesn't hurt either....having to put 25 words in the review is kind of a bummer though. More
by Tecoeric
Employees Worked With
Bryan Anderson,Todd Schuler
May 27, 2017
Great service I was in this week for regular servicing. I had them check my brakes because I have been experiencing a squeak and thought it was the rotors glazing o I was in this week for regular servicing. I had them check my brakes because I have been experiencing a squeak and thought it was the rotors glazing over. Unfortunately it didn't make any noise for them. They did tell me that the rear brake rotors needed shaving. I will be back because the squeak is still there!! More
by RDX girl, 2013
Employees Worked With
Todd Schuler
May 24, 2017
Great experience Mike Stevens is one of the best service advisors I have worked with. The work was done on time and was actually a little cheaper than the quote. Mike Stevens is one of the best service advisors I have worked with. The work was done on time and was actually a little cheaper than the quote. More
by Gtg
Employees Worked With
Mike Stevens
May 22, 2017
Above and Beyond From the service rep, Michael to the mechanic, Tim, and the service manager, Joe, everyone was responsive, attentive, determined and successful to pro From the service rep, Michael to the mechanic, Tim, and the service manager, Joe, everyone was responsive, attentive, determined and successful to provide the necessary service. A refreshing cool drink in a day when customer service has become a forgotten art. Bravo More
by S Robinson
Employees Worked With
Bill Knopke
May 22, 2017
Great Service Drop car off, in and quickly. Keep up todate thought out the day on the statue of service. Had car wash and ready and for me to pick up at the end of Drop car off, in and quickly. Keep up todate thought out the day on the statue of service. Had car wash and ready and for me to pick up at the end of the day. More
by 2010 TL
Employees Worked With
Todd Schuler
May 14, 2017
Excellent Outstanding quality and professionalism. Edger did an excellent job with communication and follow up throughout the day. I would recommend this deal Outstanding quality and professionalism. Edger did an excellent job with communication and follow up throughout the day. I would recommend this dealership to anyone. thank you for a great experience More
by Danny
Employees Worked With
Bryan Anderson
May 13, 2017
Great experience I called the same day to schedule my oil change, made my appointment very quickly and easily. My service rep told me it would be about an hour to hour I called the same day to schedule my oil change, made my appointment very quickly and easily. My service rep told me it would be about an hour to hour and half, which was reasonable, but two of my excitement might oil was changed within half an hour. More
by Michelle90
Employees Worked With
Todd Schuler
May 13, 2017
Great work and great service They are wonderful. I set up my service and they immediately took care of me when I arrived and had me done within one hour. They are wonderful. I set up my service and they immediately took care of me when I arrived and had me done within one hour. More
by DonnaL
Employees Worked With
Bryan Anderson
May 13, 2017
45 minutes for oil change and first inspection Ferman Acura had lived up to their expectations. Service writer was great personable, very helpful and I am very pleased, I did forget to mention so Ferman Acura had lived up to their expectations. Service writer was great personable, very helpful and I am very pleased, I did forget to mention something and I will call Monday. I would recommend Ferman Acura to anyone looking to purchase a new or used vehicle. And I can't say enough about Noorul Very professional definitely knows the products, took time setting up my new MDX, and convinced me with his patience as I had stopped in Ferman Acura in September and didn't purchase the vehicle until November. My husband has been in car sales all of his life working for Ford as well as Tampa hondaland and Brandon Honda and I told him that once he met Noorul he wouldn't want to purchase from ANYONE else. Which he agreed once he too met with him. More
by Nathan
Employees Worked With
Noorul Shaikh,Todd Schuler
May 13, 2017
Service Excellent service, was told it would be an hour and a half but they got it done in under an hour, and washed and vacuumed it for me. Excellent service, was told it would be an hour and a half but they got it done in under an hour, and washed and vacuumed it for me. More
by romajo75
Employees Worked With
Todd Schuler
