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735 Reviews of Maus Acura of North Tampa - Service Center
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July 03, 2017
Execellent Customer Service I feel very comfortable with the safety of my car when Ferman Acura services my car. I trust my representative, Bryan Anderson, as I feel he always ha I feel very comfortable with the safety of my car when Ferman Acura services my car. I trust my representative, Bryan Anderson, as I feel he always has my best interest in mind. He goes above and beyond each visit. More
by SB Acura MDX
Employees Worked With
Bryan Anderson
July 03, 2017
Excellent service Came in and it was ready for pickup as stated. They were quick and thorough. Mike was especially helpful with the service and recalls on both my vehic Came in and it was ready for pickup as stated. They were quick and thorough. Mike was especially helpful with the service and recalls on both my vehicles. More
by Mark Pearson
Employees Worked With
Michael Steven's, Service
July 01, 2017
Bryan Anderson Brian is, by far, the best service adviser I've ever worked with...with the 15-20 dealerships I've had the pleasure of working with! Brian is, by far, the best service adviser I've ever worked with...with the 15-20 dealerships I've had the pleasure of working with! More
by Steve
Employees Worked With
Bryan Anderson
June 22, 2017
Great job My experience was excellent. Every employee that I dealt with was friendly, professional and efficient. It's always a pleasure working with the servic My experience was excellent. Every employee that I dealt with was friendly, professional and efficient. It's always a pleasure working with the service personnel at this dealership. More
by SH727
Employees Worked With
Mike
June 16, 2017
Scheduled maintenance. Excellent customer service (Todd) and ease of drop off (service rep that meets you in the drop off lane) and pick up and quick check out. All services Excellent customer service (Todd) and ease of drop off (service rep that meets you in the drop off lane) and pick up and quick check out. All services were performed correctly and car systems were updated appropriately. More
by Bronzy
Employees Worked With
Todd Schuler
June 16, 2017
Routine Scheduled Maintenance Todd Schuler met me as soon as I arrived at Ferman Acura. He was great to work with on the basic service that I had scheduled. I was particularly im Todd Schuler met me as soon as I arrived at Ferman Acura. He was great to work with on the basic service that I had scheduled. I was particularly impressed that he provided a software update on a recall for my torque converter even before I had an opportunity to mention it to him. He had looked it up on his own, and I left there as a very satisfied customer. More
by AcuraLover
Employees Worked With
Todd Schuler
June 05, 2017
Excellent as always! In the two years I have owned my MDX, I've had it serviced there 3 or 4 times. Each time has been a fantastic experience. User-friendly, efficient, h In the two years I have owned my MDX, I've had it serviced there 3 or 4 times. Each time has been a fantastic experience. User-friendly, efficient, helpful & informative. More
by Suzanne L
Employees Worked With
Edgar (?sp?
June 04, 2017
Scheduled Service As usual I received outstanding service at Ferman Acura. I was met at the service by the the service rep and my car was finished in the time frame the As usual I received outstanding service at Ferman Acura. I was met at the service by the the service rep and my car was finished in the time frame the service advisor identified. More
by frank226
Employees Worked With
Michael Stevens
May 29, 2017
Maintenance Michale Stevens was fantastic. Very knowledgeable and helpful. He kept me updated through the entire process. I believe Acura could do better on thei Michale Stevens was fantastic. Very knowledgeable and helpful. He kept me updated through the entire process. I believe Acura could do better on their prices. More
by Melissa
Employees Worked With
Michael Stevens
May 29, 2017
great experience Very helpful and Mike explained everything they did on my car to me. He recommended some service for my next visit which will be soon. Very helpful and Mike explained everything they did on my car to me. He recommended some service for my next visit which will be soon. More
by Kimmyjp7
Employees Worked With
Michael Stevens
