Maus Acura of North Tampa - Service Center

Ferman ACURA Service Overall satisfied since Mike was excellent and was looking out for my best interest. Issues such as not having parts for my vehicle available were dis Overall satisfied since Mike was excellent and was looking out for my best interest. Issues such as not having parts for my vehicle available were disappointing More

Efficient Professional Service As always, Mike in service was very helpful. He quickly handled the task at hand and communicated throughout the process. Very Efficient and Profess As always, Mike in service was very helpful. He quickly handled the task at hand and communicated throughout the process. Very Efficient and Professional. Couldn't be happier. More

Air Condition repair Very efficient work and repair. Employees very good and informative. Quality work and car finished on time. Gave me a loner car. I would buy another c Very efficient work and repair. Employees very good and informative. Quality work and car finished on time. Gave me a loner car. I would buy another car from Ferman. The dealership looking very clean and professional with comfort atmosphere. More

Brake flush and refill and al round replacement pads Todd is excellent.Unknown to him my 15 year old rsx was left with corrosive brake fluid over the airbox,the bulkhead and the chassis ?...I guess the m Todd is excellent.Unknown to him my 15 year old rsx was left with corrosive brake fluid over the airbox,the bulkhead and the chassis ?...I guess the mechanic would call that spillage ?......Now would he have done that with a new car ?......I'm sure he would have at least cleaned it up on a new car!Mechanally I keep my work commuter in tip top condition,clean synthetic oil , K & N air filter,tires regularly rotated.Still going strong 142500 miles on the clock.Anyway whenI got home I took the front left wheel off and cleaned all the corrosive brake fluid off !....However regardless of this experience Iwould come back for any work that I feel would be necessary to be done by the main dealer in the future.Todd has always done an excellent job.in the past .Its the mechanic that has not cleaned up after himself that let him down! More

Lighted Sill Installation Service was quick and cost less than the quote over the phone. Was very impressed. Will be going back for future MDX and RL maintenance and repair. Service was quick and cost less than the quote over the phone. Was very impressed. Will be going back for future MDX and RL maintenance and repair. More

Alway a great experience Robert Walker is the best. He does a great job explaining services being performed. He keeps me updated and provides me with options for current and f Robert Walker is the best. He does a great job explaining services being performed. He keeps me updated and provides me with options for current and future services. I enjoy having Robert as my Service Advisor. More

Car service ( oil change and replace sun visor ) On time service , Help and explained all services to customers need to b done. Very convenience to customer at waiting room ( WiFi provided) Bevera On time service , Help and explained all services to customers need to b done. Very convenience to customer at waiting room ( WiFi provided) Beverages ready , good services More

Air Bag Recall I found every experience from my original call to arrange my appointment to a courtesy reminder call to arrival, to getting the vehicle in and out wit I found every experience from my original call to arrange my appointment to a courtesy reminder call to arrival, to getting the vehicle in and out with the 16 point inspection( my car was in great shape for an ‘05) that passed with flying colors to the courtesy car wash and departure. I recommend using Ferman Acura over Crown Acura. Robert was a great serviceman rep and was very honest and polite. More

Excellent, timely and friendly Service Department! Have had my vehicles services at Ferman Acura for many years. They communicate well, deliver what is promised, and are, in a single word, the BEST! Have had my vehicles services at Ferman Acura for many years. They communicate well, deliver what is promised, and are, in a single word, the BEST! More

Good experience with Acura service I had normal service done on my car which did not cost me a fortune. I was very happy with the final price. Also, I had an tire issue. The service I had normal service done on my car which did not cost me a fortune. I was very happy with the final price. Also, I had an tire issue. The service person sent me a picture to my phone so I could make a decision. I had to get the tire replaced but happened to have a backup tire at home. Thankfully, the service manager had no issue putting this tire back on my car saving me $300. Also, I dropped my car off the evening before service. There was a young lady there (sorry I don't know her name) who was extremely helpful and kind. More