Maus Acura of North Tampa - Service Center

Fast and friendly Upon arrival I was met by two men who immediately started working on my car checking and filling all of the fluid reservoirs and testing the battery. Upon arrival I was met by two men who immediately started working on my car checking and filling all of the fluid reservoirs and testing the battery. I was then met by a service representative who went over my car's history and asked about any issues. Since this was my first service, I was given a free oil change and only paid for a wheel rotation. The car was promised within an hour, and about 50 minutes after I left the car for service, my car was returned washed and vacuumed. I particularly liked being briefed on the health of my car by the service representative and being able to pay for the service at his desk as opposed to having to go to a cashier. More

As always Robert was in the driving seat. Swift, friendly service as you'd expect and want from the folks at Ferman Acura. They provided a top of the range courtesy car and a fast turn around. Swift, friendly service as you'd expect and want from the folks at Ferman Acura. They provided a top of the range courtesy car and a fast turn around. Thanks Robert. Pretty good coffee too. More

Recall Service The service was necessary as it was for a recall but I was taken at the appointment time and was completed in an hour so the wait was minimal. Alth The service was necessary as it was for a recall but I was taken at the appointment time and was completed in an hour so the wait was minimal. Although I dont mind completing a survey the multiple requests to do so is annoying and the fact that this section has to be filled out to "complete" the survey is also annoying. This section should be optional . More

Brake Job Expeditious service very friendly attitudes. The car was washed and vacuumed and looked great when I picked it up. Maybe a little better communication Expeditious service very friendly attitudes. The car was washed and vacuumed and looked great when I picked it up. Maybe a little better communication with vehicle updates. More

Oil change for my wife's MDX Excellent service, as always. Todd is very friendly, and he is very knowledgeable regarding service options for Acura vehicles, including our current Excellent service, as always. Todd is very friendly, and he is very knowledgeable regarding service options for Acura vehicles, including our current MDX. We appreciate him. More

thank you! Mr Robert took care of my car with ease and made sure i drove home with a nice shiny, clean car. Thank you so much! Mr Robert took care of my car with ease and made sure i drove home with a nice shiny, clean car. Thank you so much! More

Excellent I bring my car to this location all the time and every service advisor are very knowledgeable and helpful. Great job and keep up the great service. I bring my car to this location all the time and every service advisor are very knowledgeable and helpful. Great job and keep up the great service. More

Oil Change Great experience! I really appreciated the car wash after my oil change, especially since the pollen is out of control! Just a simple touch, but great Great experience! I really appreciated the car wash after my oil change, especially since the pollen is out of control! Just a simple touch, but greatly appreciated :) More

A Service Department that listens I brought my car in to address a concern and the service department took the time to listen to my explanation. After looking at my car, the service t I brought my car in to address a concern and the service department took the time to listen to my explanation. After looking at my car, the service tech even went with me on a test drive so that I could replicate the concern. Great service and follow through. More

Service The service I received was great and the staff was wonderful. My entire service visit took less than an hour. I was able to return to work The service I received was great and the staff was wonderful. My entire service visit took less than an hour. I was able to return to work More