Maus Acura of North Tampa - Service Center

Very Courteous and Efficient I arrived for my appointment early and expected to wait. But a young man greeted me as soon as I pulled up and a service representative attended to g I arrived for my appointment early and expected to wait. But a young man greeted me as soon as I pulled up and a service representative attended to getting my car ready for service soon after. I had come in for regular maintenance but mentioned that I would like them to check my brakes. My service representative came to the lounge area to let me know they checked my brakes and there assured me that was nothing wrong. Shortly after I was done and on my way in less than an hour. More

Brake Review This location is always courteous, reliable and trustworthy. Nothing more to say. The team here at Ferman Acura is great. Todd is awesome as usual. This location is always courteous, reliable and trustworthy. Nothing more to say. The team here at Ferman Acura is great. Todd is awesome as usual. More

Consistently excellent service Bryan Anderson and the service team at Ferman Acura again provided prompt, quality service, and entertainment, to boot. The bank's loss is Ferman's an Bryan Anderson and the service team at Ferman Acura again provided prompt, quality service, and entertainment, to boot. The bank's loss is Ferman's and its clients' gain! More

Great The service was excellent and professional. The service was done in a timely manner. It was explained in detail what service was done and the price as The service was excellent and professional. The service was done in a timely manner. It was explained in detail what service was done and the price associated with the service. I was given detailed recommended services to my vehicle working properly. More

Awesome! My experience was absolutely fantastic!!! Thanks you Bryan for your professionalism and attention to detail!!! I was very please with all aspects of m My experience was absolutely fantastic!!! Thanks you Bryan for your professionalism and attention to detail!!! I was very please with all aspects of my visit! More

Warranty work I’m still amazed that a seat belt issue in a 13 year old MDX is considered a warranty issue which was a “no charge” repair to us. And this is one of t I’m still amazed that a seat belt issue in a 13 year old MDX is considered a warranty issue which was a “no charge” repair to us. And this is one of the many reasons I love Acura!! More

Tire replacement Took me in on a day notice and replaced my tire and checked over all my vehicle. Repaired recall item while there also. Very satisfied. Took me in on a day notice and replaced my tire and checked over all my vehicle. Repaired recall item while there also. Very satisfied. More

Always taken care of I have been going to this dealership for the past 5 years, service is always prompt and efficient. Staff is courteous and helpful. Todd is the one wh I have been going to this dealership for the past 5 years, service is always prompt and efficient. Staff is courteous and helpful. Todd is the one who always helps me out. He answers all questions and explains technical stuff in a clear and concise manner. More

It was taken care of well Good service and friendly customer service. Would want to keep a minute by minute account of my car's progress via text/ app without having to wait fo Good service and friendly customer service. Would want to keep a minute by minute account of my car's progress via text/ app without having to wait for a call back. More

Routine maintenance visit Just had my tires rotated/balanced and oil changed. Waited on vehicle. Ready as promised. Friendly service and staff. Thorough inspection of vehic Just had my tires rotated/balanced and oil changed. Waited on vehicle. Ready as promised. Friendly service and staff. Thorough inspection of vehicle was completed and service advisor answered all of the questions I had. Great experience, as usual. More