Maus Acura of North Tampa - Service Center

Routine oil change, tire rotation As always the service department gets me in and out in the time promised. Communication is very good as the work is performed. The waiting area is ple As always the service department gets me in and out in the time promised. Communication is very good as the work is performed. The waiting area is pleasant. More

Awesome Service Dept. Bryan is the best service advisor I have ever have. He's been taking great care of my service need since 2012 and he's always professional, honest, a Bryan is the best service advisor I have ever have. He's been taking great care of my service need since 2012 and he's always professional, honest, and courteous every time. With service advisor like that, why goes to anywhere else? Thank you Bryan. More

Great Service Mike was our service advisor and was extremely accommodating. He mediated for us to have small dings removed from our vehicle. He communicated to us Mike was our service advisor and was extremely accommodating. He mediated for us to have small dings removed from our vehicle. He communicated to us each step of the process and were very pleased how the service was expedited. We use Ferman Acura to service both of our vehicles. We will eventually purchase the new RDX and are confident to be well taken care of my their Service staff. More

Thrilled with Ferman Acura and its service The staff (Todd Schuler, Bryan Anderson, etc.) provided us with excellent and courteous service that solved the problems that brought us once more to The staff (Todd Schuler, Bryan Anderson, etc.) provided us with excellent and courteous service that solved the problems that brought us once more to Ferman Acura. Completely satisfied, as always. More

Service at Ferman Acura is a source of confidence for me My service advisors Brian and Todd at Ferman Acura have always been very friendly and I feel that I get the best service at a good price. I get a lot My service advisors Brian and Todd at Ferman Acura have always been very friendly and I feel that I get the best service at a good price. I get a lot of work done sitting in the lounge. Hence, I have never considered taking my car anywhere but Ferman. Frankly, good service might push me to get another Acura to replace one of the current ones. More

Service With Care Thanks Service team at Ferman Acura is always spot on. They're very attentive to their customer and strive to provide excellent service. They explain Thanks Service team at Ferman Acura is always spot on. They're very attentive to their customer and strive to provide excellent service. They explain everything and present it to you in a very understandable way. Robert has been my Advisor for several times now and he is always professional, honest, and seems to genuinely care about his customers. Brian Anderson is also a credit to the entire service area and gives you reliable advise. More

Always professional I always take my Acura ILX for maintenance at Ferman Acura and I am always pleased. Their prices are surprisingly reasonable, their staff is polite, I always take my Acura ILX for maintenance at Ferman Acura and I am always pleased. Their prices are surprisingly reasonable, their staff is polite, and their waiting area is clean and comfortable! More

Good customer service Robert isn’t always very friendly and professional. I always seem to be assigned him when I go, nice to have consistency. The service was prompt and Robert isn’t always very friendly and professional. I always seem to be assigned him when I go, nice to have consistency. The service was prompt and the lounge was comfortable. More

Best customer service I have had in a long time! My MDX had some major computer issues causing the vehicle to be in and out of the shop… Mostly in… Over the course of the last eight months. Not only My MDX had some major computer issues causing the vehicle to be in and out of the shop… Mostly in… Over the course of the last eight months. Not only did Furman Acura provide me a loaner car they also brought it to me several times when I needed it. In addition because we lease the vehicle they actually paid my lease payment for me for three months. It was the right thing to do and they never questioned it when I talked to them about it. Still having trouble with the car still working with Furman but I know they’re going to get it right! More

Good service As usual, the service department was efficient and thorough. Todd kept me informed of what was needed. I have always had my car serviceed at Ferman As usual, the service department was efficient and thorough. Todd kept me informed of what was needed. I have always had my car serviceed at Ferman and have always been pleased. More