Maus Acura of North Tampa - Service Center

Excellent service Excellent service, my service. Advisor Brian Anderson was great, very knowledgeable, and courteous, I highly recommend ferman acura for all your ser Excellent service, my service. Advisor Brian Anderson was great, very knowledgeable, and courteous, I highly recommend ferman acura for all your service needs., I will definitely have all my future service done by ferman acura. More

Excellent service thanks I came 45 minutes before my appointment they always take my car, I asked this ok to came early they tall me Is my pleasure to service I came 45 minutes before my appointment they always take my car, I asked this ok to came early they tall me Is my pleasure to service More

Simple oil change It is not good when you have been with the same dealer for over 10 years and feel that the last 3 visits the dealer rep is trying to rip you off. It is not good when you have been with the same dealer for over 10 years and feel that the last 3 visits the dealer rep is trying to rip you off. More

Great auto service from Ferman Acura. My Acura is always in good shape thanks to the professionally service folks at Ferman. I always feel confident that my car is in good hands from the s My Acura is always in good shape thanks to the professionally service folks at Ferman. I always feel confident that my car is in good hands from the service department. More

exceptional service I brought in my Acura TLX for quick service and had 3 additional issues, that were not in the scheduled appointment notes, I wanted them to look into, I brought in my Acura TLX for quick service and had 3 additional issues, that were not in the scheduled appointment notes, I wanted them to look into, they immediately started working on my car. Overall exceptional service, very customer oriented. More

Great service from Mike Stevens Very pleasant and timely experience. Mike kept me informed and provided a loaner vehicle while new tires were being put on the vehicle. Thank you. Very pleasant and timely experience. Mike kept me informed and provided a loaner vehicle while new tires were being put on the vehicle. Thank you. More

Worked relentlessly til they got it right! Our MDX was such a problem! Sensors going crazy many times. In and out for service many many times! Mechanics and ultimately engineers figured it out Our MDX was such a problem! Sensors going crazy many times. In and out for service many many times! Mechanics and ultimately engineers figured it out! We were treated so well.. accommodating us for our inconvenience, accommodating is for our patience until they got it figured out, and doing what’s right for the customer. Can’t say enough good things about this unfortunate circumstance and how things ended up! Fair for both us and Acura! Btw... kindness matters! More

Great service advisor After my car problem was resolved I got into the car and saw that the navigation and radio were not working. Robert helped me to the end ( It probabl After my car problem was resolved I got into the car and saw that the navigation and radio were not working. Robert helped me to the end ( It probably took 30 minutes of his time )until everything was working properly .Thanks, Robert! More

Great service center Thank you all for always being so accommodating. Can’t thank you enough for the amazing work you guys do and your patience with my two little ones. Thank you all for always being so accommodating. Can’t thank you enough for the amazing work you guys do and your patience with my two little ones. More

Electrical issues I’m generally pleased with the caliber of work that Ferman performs, although it’s a little frustrating when I’m advised that my transmission needs a I’m generally pleased with the caliber of work that Ferman performs, although it’s a little frustrating when I’m advised that my transmission needs a flush when it had been done 4 times when the torque converter failed 6 months ago and was repaired at the same place. I appreciate the fine loaner car and the general courtesy of all Ferman personnel. I wish my 2012 RL was not having so many problems. Failed switches, transmission and other issues are souring me to the Acura brand after 20 years of driving these cars. More