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Maus Acura of North Tampa - Service Center

Tampa, FL

4.8
735 Reviews

735 Reviews of Maus Acura of North Tampa - Service Center

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August 13, 2018

Taken care of No hassle. Estimate was accurate. Service was timely. Loaner car was ready and waiting. I would highly recommend to anyone... Avoid the tire stores a More

by arodtpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 17, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

August 13, 2018

Car Dent Repair My car got hit on the passenger door side, and my dad recommended to take it to repair at Ferman’s because he figured they would fix it in a few days. More

by Lvilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson,Todd Schuler
Aug 17, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

August 12, 2018

Stellar Customer Service Purchased four new tires plus regular service maintenance. Service Advisor, Todd Schuler was excellent. Todd always provides stellar customer servi More

by DRWHEELER65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Schuler
Aug 17, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

August 08, 2018

Repair Engine light came on and now vehicle running sluggish. Will be bring vehicle back tomorrow, 8/9/18. Hoping nothing was done to cause this issue. More

by Dolores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert service advisor
August 08, 2018

Service review We bought our car from Ferman and had a great experience. Since then, we’ve taken it in for regular oil changes and service. However this time we had More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linden Mason,Bryan Anderson
Aug 17, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

August 07, 2018

My goto acura maintenance place I wouldnt trust my aging acuras to any other repair or car shops. This team is firing on all cylinders!! Good bunch of people. Bryan remembers me by n More

by Jer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson
Aug 08, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

Aug 08, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

August 07, 2018

Process is long The process took longer then needed. Still taking it back muffler was uneven, they fixed it. Now the trim on my trunk was not glued right and I have t More

by Daniel82
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joshua Torrellas
Aug 08, 2018 -

Maus Acura of North Tampa responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 06, 2018

Quality and friendliness is exceptional Have been doing business with Ferman Acura since 2011 for both new car sales and service .Have always been impressed by their friendliness and top no More

by Jim Freund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linden Mason,Bryan Anderson,Andres Acevedo
Aug 08, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

August 06, 2018

Always a good experience!!!! Everyone in the service department at Ferman Acura is always very professional and helpful. I never feel like I’m being pressured to purchase a part o More

by DANI0315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in the service department.
Aug 08, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

August 04, 2018

Regular maintenance Great job. Everyone is very attentive, friendly and efficient. I like the way they protect the seats with a.cover and of course the car wash is very m More

by desireedisalvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Schuler
Aug 08, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

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