Maus Acura of North Tampa - Service Center

Excellent car service Done on time (actually earlier than estimated), cost exactly as promised. Multiple recalls accomplished along with scheduled service -- all done in a Done on time (actually earlier than estimated), cost exactly as promised. Multiple recalls accomplished along with scheduled service -- all done in an excellent manner. Comfortable customer lounge made an enjoyable wait. Well done! More

Scheduled Maintenance Once again, I received great service at Ferman Acura. From the service manager to the shuttle driver--all was outstanding. I will definitely return Once again, I received great service at Ferman Acura. From the service manager to the shuttle driver--all was outstanding. I will definitely return when service is required. More

Service Always accommodating and friendly. Service is quick and car is clean when returned. Service professionals do an excellent job of getting you in and ou Always accommodating and friendly. Service is quick and car is clean when returned. Service professionals do an excellent job of getting you in and out. More

Todd was efficient Todd worked with me to get an item covered by the warranty. He also arranged for a rental car for me to use while my car was being repaired. Todd worked with me to get an item covered by the warranty. He also arranged for a rental car for me to use while my car was being repaired. More

Great service Completed all work in a timely manner. The representative was a good communicator and kept me informed at all steps along the way. Great job! Completed all work in a timely manner. The representative was a good communicator and kept me informed at all steps along the way. Great job! More

Service Visit Routine service plus a couple other items. I wasn't expecting to buy 2 new tires, but did upon their recommendation. It was taking a little longer tha Routine service plus a couple other items. I wasn't expecting to buy 2 new tires, but did upon their recommendation. It was taking a little longer than expected so they put me in a loaner car. A couple items I specifically asked to be checked was somewhat skimmed over, but other than that, great place, the only place I take my Acura(s). More

Easy service experience I made an appointment for an oil change, came in and they helped me right way. Staff was really friendly and answered any questions that I had. They o I made an appointment for an oil change, came in and they helped me right way. Staff was really friendly and answered any questions that I had. They offered a free diagnostic test, which was helpful to prepare for future services. I even got a free car wash! More

Professional and quick! All staff was very professional, friendly, and punctual. Mr. Walker explained all the service steps well and summary at the end. The gentleman who r All staff was very professional, friendly, and punctual. Mr. Walker explained all the service steps well and summary at the end. The gentleman who received the car was also very cordial and professional. The coffee was great! More

Service second to none I had two items recalled on my vehicle. Service was quick and 1 hour ahead of schedule! Thank you for being so courteous! Much appreciated! I had two items recalled on my vehicle. Service was quick and 1 hour ahead of schedule! Thank you for being so courteous! Much appreciated! More

Service Center Review Wonderful. The "meet and greet" when I drove in was professional and friendly; my service rep, Robert Walker, immediately welcomed me into the servic Wonderful. The "meet and greet" when I drove in was professional and friendly; my service rep, Robert Walker, immediately welcomed me into the service center. Upon completing my initial service request, Robert informed me that one of my tires was slipping off the belt and should be replaced. Following a brief discussion of my options and associated costs, we decided to replace both rear tires and do an alignment. During our discussions, I never felt pressured to go one way or the other. And as always, I enjoy my brief encounters with Bryan Anderson. I've been a Ferman customer since coming to Florida (2011) and Bryan was my 1st service rep. His friendliness and good humor make him a wonderful asset to Ferman Acura. More