735 Reviews of Maus Acura of North Tampa - Service Center
Reliable dealership with courteous and helpful employees . Very convenient location also . Greeted right away in service and I was given a thorough estimate . Job done well . Very convenient location also . Greeted right away in service and I was given a thorough estimate . Job done well More
Acura recalled a part in the airbag. They had to order it but it came in within a couple of days. I only had to wait 30 minutes for them to install it & then I was on my way. Thanks Maus for quick, very frie but it came in within a couple of days. I only had to wait 30 minutes for them to install it & then I was on my way. Thanks Maus for quick, very friendly service! More
Great service robert did great job handling my issues very pleased my car is back to great condition runs great looks great headlights back to original condition thanks very pleased my car is back to great condition runs great looks great headlights back to original condition thanks More
After a reoccurring problem on my vehicle, the service department thoroughly took care of the repair without further cost or trouble. They provided a loaner and kept my car until the job was done correctl department thoroughly took care of the repair without further cost or trouble. They provided a loaner and kept my car until the job was done correctly. I really appreciated how the repair was done completely with courtesy and professionalism. I was kept informed throughout the days it remained in service. Great experience. More
Michelle contacted me during a Service recall visit for an appraisal on my vehicle. Her initiative was commendable and she introduced me to Alex Fajardo to complete the appraisal. Michelle demonstrated cus an appraisal on my vehicle. Her initiative was commendable and she introduced me to Alex Fajardo to complete the appraisal. Michelle demonstrated customer service and professionalism. She's a credit to the Maus Acura family. More
Isaiah Jones the service advisor I believe is Is the only person in the whole place who cared about me and my issue and seen how I was being screwed over and actually tried to help me and kept his word with person in the whole place who cared about me and my issue and seen how I was being screwed over and actually tried to help me and kept his word with me.Thank you Isaiah means more to me than you know 13 K is a lot for me to spend two weeks Ago to be coming in and having repairs done they’re actually going to charge me for SMH I would like to note Isaiah is the one I’m giving five stars to and his service and treatment of me More
Staff are very friendly, Robert Walker is so helpful and very professional, he explains the importance of why it is necessary to get the recommended service needs to be done . very professional, he explains the importance of why it is necessary to get the recommended service needs to be done . More
Very satisfied and happy to worked with these friends. Ilan walked me through everything I needed for the new car, and Lily helped me to finance my payments. Ilan walked me through everything I needed for the new car, and Lily helped me to finance my payments. More
Great service from Maus Accura of Tampa...From getting an appointment to giving me back a beautiful clean vehicle... it was done Perfectly...iSavannah my advisor was top notch... a d made everything easy... appointment to giving me back a beautiful clean vehicle... it was done Perfectly...iSavannah my advisor was top notch... a d made everything easy... totally knowledgeable professional More
Everyone was nice and courteous. I was having my 2020 MDX 10,000 service. I mentioned the tires were low and was told a 49 point check would cover it. I left after service driving back towards St.Petersbur 10,000 service. I mentioned the tires were low and was told a 49 point check would cover it. I left after service driving back towards St.Petersburg and checked the tire pressure monitor and all 4 tires were still low like they were when I arrived. I called and turned around and drove 20 miles back and watched the assistant fill the tires from 32 psi to 35 psi as required. Staff was apologetic and gave me 1/4 tank of gas. This should never happen to anyone again. Thanks. It was nice to see my former sales associate Ashley who showed me the new TLX. Wallace Colcord wcolcord@msn.com More