Maus Acura of North Tampa - Service Center

They try to sell you extra services. Said they found a staple in my tire. Wanted to charge $268.00 for a new one. Tiny staple, did not puncture tire. staple in my tire. Wanted to charge $268.00 for a new one. Tiny staple, did not puncture tire. More

Metal Shard Lee was great! Love the new car! Lee was friendly, informative and ready for anything! Glad an unfortunate event brought me back into Maus Acura. friendly, informative and ready for anything! Glad an unfortunate event brought me back into Maus Acura. More

I was taking my car in for routine service and asked how many miles was left on my lease because with the economy change and rent going up I was prepared to shop around for a lower make and model car to aff many miles was left on my lease because with the economy change and rent going up I was prepared to shop around for a lower make and model car to afford payments. The last quote I received in January from Maus was just too high. Lee gave me the mileage and asked to re-quote. I said he could with little hope he could keep me in rage with my payments. Lee surpassed my expectations and got time the best deal I could have imagined. He really empathized and went to bat for me. I was able to leave with a new car! I’m so happy. Such a relief in these tough times when rent payments and car insurance are going up! More

Scheduled service was completed on time and service prices reflected good discounts. prices reflected good discounts. More

First time at this dealership since I bought the car to fix a recall. Very nice, g gave us a loaner car while they performed the service. Called when it was done. Very easy. Thanks Chris. fix a recall. Very nice, g gave us a loaner car while they performed the service. Called when it was done. Very easy. Thanks Chris. More

Chris T. Makes sure that all work was completed as expected. Very friendly and reasonable. I have been very pleased so far with the service. expected. Very friendly and reasonable. I have been very pleased so far with the service. More

Great service for Honda CRV and walked out with a RDX!! Lee was an awesome salesman to work with! Very pleased!! I would recommend Maus Acura to friends Lee was an awesome salesman to work with! Very pleased!! I would recommend Maus Acura to friends More

You guys are extremely lucky to have Asiah. I’ve been here several times to get service and he is always consistent and extremely kind and knowledgeable. Please let him know Tânia Saraiva says thank you here several times to get service and he is always consistent and extremely kind and knowledgeable. Please let him know Tânia Saraiva says thank you again for being amazing More

I am a first-time customer here - I appreciated the service advisor, Troy White who wore a mask and effectively communicated information about the status of my car and future needs. My car was nicely service advisor, Troy White who wore a mask and effectively communicated information about the status of my car and future needs. My car was nicely washed and vacuumed and the general maintenance did not take very long. My positive review ends there Since despite their covid-19 conscious approach that is mentioned on each email communication, so many staff members did not wear masks, including the cashier and the individual who drove my car after the service. It was just perplexing and I decided to remain outside while the service was being done. I want to patronize a company that stands by their word and is interested in the health and safety of others. Additionally, when I made the appointment the representative was very sluggish in her speech and could not tell me the cost of the specific service I had scheduled. It didn't seem like a complex question. Maybe it was an off day for her. However, I won't be a returning customer due to their careless health attitudes. More

My service adviser, Isiah Jones was the most professional, courteous adviser I have ever experienced. He patiently explained all the details and could not have been any better. I hope to see h professional, courteous adviser I have ever experienced. He patiently explained all the details and could not have been any better. I hope to see him again when I have service. More