Maus Acura of North Tampa

Service of my vehicle Always consistent and on schedule. I'm always well taken care of and pleased with the personnel dealing with my car. Good service and fair value. Always consistent and on schedule. I'm always well taken care of and pleased with the personnel dealing with my car. Good service and fair value. More

Excellent service. My service advisor watches out for me and advises me on what's needed and what's not when it comes to car repair. It feels like he takes a personal in My service advisor watches out for me and advises me on what's needed and what's not when it comes to car repair. It feels like he takes a personal interest. More

Very efficient service I appreciate the efficient service in getting my car in and out of the service department. They let you know the approximate time as well as when the I appreciate the efficient service in getting my car in and out of the service department. They let you know the approximate time as well as when they are almost done. The paperwork is always ready when you get to the desk. More

Service Strong interest in making sure the job is done right. Customer service is their number one priority and it shows in the way they operate. Strong interest in making sure the job is done right. Customer service is their number one priority and it shows in the way they operate. More

Honest service Always impressed with Furman service! They never try to up sell or service vehicle unless it needs something. I've been completely satisfied over the Always impressed with Furman service! They never try to up sell or service vehicle unless it needs something. I've been completely satisfied over the last seven years. Todd has been great to work with and I don't take my car anywhere else! More

Exceptional My experience with fermans team has been awesome. They are very mindful of your needs answer all your questions and eager to make things right. I have My experience with fermans team has been awesome. They are very mindful of your needs answer all your questions and eager to make things right. I have bought two cars from them, a TL for myself and a TSX for my wife and will continue to purchase automobiles from them. I highly recommend anyone going there for your next automobile needs. More

Great deal and fast! Bought a new Acura RDX, Brian Olson dealt quickly and was very straightforward. Sheryl Falco walked us through the features. Very happy with the veh Bought a new Acura RDX, Brian Olson dealt quickly and was very straightforward. Sheryl Falco walked us through the features. Very happy with the vehicle! More

Unbelieveable Confirmed a price for a new MDX before arriving, no trade in no financing. They could not get their computers to finalize the deal in 3.5 hours. ( I Confirmed a price for a new MDX before arriving, no trade in no financing. They could not get their computers to finalize the deal in 3.5 hours. ( I had a check with me). Next day they were supposed to call, but did not, we called back and were advised there were still "issues" with the computers. Hopefully Crown in Clearwater is better. More

ZERO ACCOUNTABILITY Was emailed specific info inviting me back, that they were going to offer me more than originally offered in trade in if I came within 2 days. I asked Was emailed specific info inviting me back, that they were going to offer me more than originally offered in trade in if I came within 2 days. I asked what would be a good time to come back,traveled 45 min to get there and the car I wanted was sold. MIguel (salesman) claims all of my emails were computer generated and that he never sent me one! So their computers make deals and the sales staff gets to have an out. ZERO ACCOUNTABILITY. the last thing you want from your local car dealership. ACURA should be ashamed of the bad reviews Ferman gets More

WORST CUSTOMER SERVICE BY THOMAS MARKS . He is such a d*** that he do not know how to treat the customers. I strongly suggest NOT TO GO FERMAN Acura. If there is no proper customer service . He is such a d*** that he do not know how to treat the customers. I strongly suggest NOT TO GO FERMAN Acura. If there is no proper customer service what is the point of going there. If some one has no other option other than FERMAN ACURA better not to go to that THOMAS MARKS More