Maus Acura of North Tampa

30,000 mile Quick and explained well. Appointment pick up was on time, documents ready. Car cleaned as well and washed. The on line appointment web site could be Quick and explained well. Appointment pick up was on time, documents ready. Car cleaned as well and washed. The on line appointment web site could be improved somewhat. Not sure appointment was made when originally entered. More

New Purchase John, Andres & Noorul were fantastic to work with from start to finish. I would highly recommend Ferman Acura and their team for your next purchase o John, Andres & Noorul were fantastic to work with from start to finish. I would highly recommend Ferman Acura and their team for your next purchase or lease. More

Outstanding personal concern for what works best for me. I brought my care in with a failing battery. AAA had just days before, been called out to check it and declared it "Good." Still under warrantee from I brought my care in with a failing battery. AAA had just days before, been called out to check it and declared it "Good." Still under warrantee from AAA, they told me it was healthy despite the signals I mentioned that it turns the engine over very slowly when starting. I brought it into Ferman so they could check it. In two different tests, they failed it. I got the call from my service advisor and I said to him, "I guess that means that AAA will be buying me a new battery." I told him I would be in to pick up the car. When I arrived, a new battery was already installed by Ferman. My service advisor had misunderstood my statement about AAA buying me a new battery. I did not mean that if Ferman installs a battery, AAA will reimburse me. They don't work that way. I meant that if I bring AAA proof that the battery failed in tests at Ferman, they would provide me with a new battery under warrantee. Given that information, my service advisor said he was sorry; that he misunderstood. He then picked up the phone and ordered the old battery to be put back into my TSX. The next day, I called AAA, showed them the test statements from Ferman, and he put in a new battery for me, free of charge. More

Very happy Enjoying our new Acura RDX, and enjoyed the experience with the folks at Ferman. Our salesman Linden absolutely wonderful, and would recommend him to Enjoying our new Acura RDX, and enjoyed the experience with the folks at Ferman. Our salesman Linden absolutely wonderful, and would recommend him to anyone as well as would go back to him for future purchases. Andres helpful throughout the whole leasing process (as we had a quirky lease process). More

Acura service Very professional and knowledgeable service team. Service was prompt and very detailed. Service folks very friendly and attentive. I will bring my veh Very professional and knowledgeable service team. Service was prompt and very detailed. Service folks very friendly and attentive. I will bring my vehicle back for service again. More

Repeat Customer Great experience with the Ferman sales team. This is my second Acura purchases from Ferman, and the process was pretty effortless. Appreciate the Great experience with the Ferman sales team. This is my second Acura purchases from Ferman, and the process was pretty effortless. Appreciate the prompt location and delivery of my RDX as well as the follow-up after delivery. Exception customer care from Austin Barrett and the sales team. Also, thanks Brian Anderson for arranging pick-up of my trade-in vehicle. More

Experience the difference WELL INFORMED PROFESSIONAL AND COURTEOUS. GREAT SERVICE AND EXCEPTIONAL CARE. I AM IMPRESSED BY THIS YOUNG SALESMAN. FURMAN ACURA IS LUCKY TO HAVE A WELL INFORMED PROFESSIONAL AND COURTEOUS. GREAT SERVICE AND EXCEPTIONAL CARE. I AM IMPRESSED BY THIS YOUNG SALESMAN. FURMAN ACURA IS LUCKY TO HAVE AN EMPLOYEE OF THIS CALIBRE. NOORUL SHAIKH IS JUST EXCEPTIONAL. I HAVE LEASED MANY VEHICLES BUT NEVER EXPERIENCED THIS SMOOTH AND FLAWLESS TRANSACTION. THANK YOU FOR YOUR GREAT SERVICE. WILL RECOMMEND HIM TO ALL MY FRIENDS. I AM ENJOYING MY RLX 2016 More

Smooth and Straightforward I just purchased a new TLX from Noor Shaikh at Ferman Acura and had the most smooth and straightforward experience I've ever had when purchasing a car I just purchased a new TLX from Noor Shaikh at Ferman Acura and had the most smooth and straightforward experience I've ever had when purchasing a car. He was able to work the entire deal via phone and all I had to do was go in to sign the papers and drive the car off the lot. Everything was as expected with no "hidden catches" at the last minute. I love my new Acura! More

Great! Linden was a pleasure to work with and we appreciated his follow up and responsiveness. He was always kind & professional. Nothing more to add. Th Linden was a pleasure to work with and we appreciated his follow up and responsiveness. He was always kind & professional. Nothing more to add. Thanks. More

Great personnel service Noor Shaikh was a pleasure the deal with when getting my second consecutive lease from Ferman Acura! I really appreciated Noor's quick responses and Noor Shaikh was a pleasure the deal with when getting my second consecutive lease from Ferman Acura! I really appreciated Noor's quick responses and how hard he worked to get me into the exact lease I was looking for :). Highly recommend! More