Maus Acura of North Tampa

Excellent Service We recently purchased a used car from Ferman. After 2 weeks , while cleaning the car, we noticed the carpets on the passenger and drivers side were w We recently purchased a used car from Ferman. After 2 weeks , while cleaning the car, we noticed the carpets on the passenger and drivers side were wet. We called the salesman and the service manager himself called us back to set up a next day appointment. We were not really sure how they would handle the situation since it was a used car. I took our 2013 TSX Aura in and Chuck set us up right away and provided a loaner. The service manager did a follow up call and Chuck had the car ready the next afternoon. All (Salesman - Rafael , Service Advisor - Chuck , Guest Relations Specialist - Brian and Joe- Manager) were excellent . First class service at a first class dealership. Thank you gentlemen for making our first Ferman experience a great one! Mike & Karen Lentz More

Responsive and Professional Brought my Acura MDX in for a warranty on the battery, oil change, and tire rotation. Customer service was excellent and work was done very quickly. Brought my Acura MDX in for a warranty on the battery, oil change, and tire rotation. Customer service was excellent and work was done very quickly. Very satisfying experience. More

Satisfied Customer Bought an Acura here before.The only aggravation was this part of the survey. Forcing 25 words of comment is childish.T wife now it has forced me to a Bought an Acura here before.The only aggravation was this part of the survey. Forcing 25 words of comment is childish.T wife now it has forced me to add words just so I can commend the staff. More

Thank you so much for everything! A friend and I went on a research mission to find a good car with great safety features for a fair price. We looked at more than 5 other vehicles and A friend and I went on a research mission to find a good car with great safety features for a fair price. We looked at more than 5 other vehicles and kept coming back to Acura! I brought my friend, my son, my husband, and my daughter to the dealership on different days and the customer service was incredible. Alan Steinberg was our sales associate and was always helping someone when we popped in, un-announced and without an appointment, to look at the Acura RDX and MDX vehicles. His co-workers stepped up and answered questions for us without hesitation. The experience of purchasing the new RDX was excellent! Alan, Andre and Scott made the transition quite simple! Thank you!!!!!! We love our new RDX... More

Maintenance/repair I had a 10:24 drop off time. When I got there Bryan Anderson was ready for me and took my car right in. I decided to wait to see how long it would b I had a 10:24 drop off time. When I got there Bryan Anderson was ready for me and took my car right in. I decided to wait to see how long it would be before I decided if I was going to leave or not. He came back to me within the hour and said it would take approximately 1 12 hours to fix. I decided to wait. He had the car ready earlier than anticipated. More

Acura RDX Purchase Great buying experience! Very knowledgeable and personable to deal with from the Salesman, Sales Manager and the Finance Manager. I would defini Great buying experience! Very knowledgeable and personable to deal with from the Salesman, Sales Manager and the Finance Manager. I would definitely recommend them to friends. More

Love my 2016 Acura TLX I'm very happy with the deal Austin got us and grateful Brian made it work! I have already recommended friends check out the dealership! Great deals t I'm very happy with the deal Austin got us and grateful Brian made it work! I have already recommended friends check out the dealership! Great deals to be had! More

Ferman Acura dealership far exceeded our expectations. In dealing with all individuals in this dealership was a pleasure. They were honest and followed through on each and every detail and then some. I w In dealing with all individuals in this dealership was a pleasure. They were honest and followed through on each and every detail and then some. I would highly recommend. More

Service Great service. Very friendly and accommodating to my schedule. Drove around with the mechanic and discussed the car which was very helpful. Thanks Fe Great service. Very friendly and accommodating to my schedule. Drove around with the mechanic and discussed the car which was very helpful. Thanks Ferman Acura for for the awesome service! More

2016 acura tlx purchase I had a very nice new car purchase experience at this dealership. Got a great deal and also helped me pay off an existing car lease at another dealers I had a very nice new car purchase experience at this dealership. Got a great deal and also helped me pay off an existing car lease at another dealership to be able to get a new car 2 months before my lease ended. Mr. Noor was my dealer. He is straightforward, patient, and offers great service to meet the needs of his customers. Highly recommended. KK. More