Maus Acura of North Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Outstanding, quickly finished my vehicle Mr Jenkins made sure my vehicle was finished quickly even though I didn't have a "wait" appointment. He spent extra time with me making sure I underst Mr Jenkins made sure my vehicle was finished quickly even though I didn't have a "wait" appointment. He spent extra time with me making sure I understood exactly what they were doing to my car. More
Great service Took my vehicle in for scheduled maintenance. I am at 200,000 miles with hardly any problems. Service was excellent and even 200,000 miles and a 13-y Took my vehicle in for scheduled maintenance. I am at 200,000 miles with hardly any problems. Service was excellent and even 200,000 miles and a 13-year-old car they still provided me with a loaner car! Awesome… More
Helpful, friendly dealership Linden made our experience at Ferman Acura a great experience. He was friendly, informative and genuinely interested in helping with our purchase as Linden made our experience at Ferman Acura a great experience. He was friendly, informative and genuinely interested in helping with our purchase as well as engaged in teaching us how to use the features in our new car. Thank you Linden! Andres was extremely helpful with the online sale and steamlining the process of the purchase for us. More
Collision repair I had a collision repair done at Ferman. The service was set up very quickly and the work on the repair was exceptional. I have no other experience I had a collision repair done at Ferman. The service was set up very quickly and the work on the repair was exceptional. I have no other experience with this dealership. More
Happy Customer The focus was on the Customer, from the moment we entered the dealership. They listened and made every effort to address our concerns and needs. The S The focus was on the Customer, from the moment we entered the dealership. They listened and made every effort to address our concerns and needs. The Sales Manager and Sales Consultant were very pleasant to work with and extremely knowledgeable about their products. More
People who listen to you, understand and not in rush Very patient, commitment to explain all the intricacies of the car as well as what they do. Simply love Alan for his energy to explain stuff. Andres w Very patient, commitment to explain all the intricacies of the car as well as what they do. Simply love Alan for his energy to explain stuff. Andres was very warm and always welcoming. Never rushed us to sale. We ended up buying a much upgraded car than we anticipated but thats only because we bought what we loved... I think thats what matters finally. Thank you Ferman... Looking for a long association and more to come..! More
Bait and switch dealership Though I originally gave them 5 stars after we leased our Acura - be aware that this dealership will say anything to get you into their car. We origin Though I originally gave them 5 stars after we leased our Acura - be aware that this dealership will say anything to get you into their car. We originally came in to inquire about turning in our leased Honda for an Acura - which they replied that they would pay our final payment and deal with mileage/wear-tear (since we knew we had gone over our miles). Come to find out, our contract only stated the final payment (shame on us for not reading every page handed to us to sign). Fast forward three months - final payment to Honda Financial Services (within same company as Acura Financial) and the payment still has not been made, even thought we were told it had (in June) and then they "really did it this time" in July (though they mailed ME a check to a wrong address). I finally just made the payment to Honda to ensure our credit. Who knows if I'll ever get a check from Acura Ferman. Am putting complaints here, to Acura directly, and in any other place I can given how frustrating this experience has been - especially after how great they seemed when we leased the car. My recommendation - FIND ANOTHER DEALERSHIP to work with. More
Acura Service I experienced excellent service as always. Professional, friendly employees always explain in detail repairs that are needed. I appreciate being offer I experienced excellent service as always. Professional, friendly employees always explain in detail repairs that are needed. I appreciate being offered a loaner car when service will take more than a few hours. More
Wonderful experience. I have an absolutely incredible experience at Ferman Acura. Angelo Coton and his team made the entire process a breeze - the customer service I recei I have an absolutely incredible experience at Ferman Acura. Angelo Coton and his team made the entire process a breeze - the customer service I received was unparalleled and with their help I was able to drive away with everything I had hoped for. I will always consult Angelo and his team when getting another car. I could have asked for a better experience and I am very thankful. More
Excellent Service All the service reps are courteous friendly & professional. My car always comes back to me as expected from this Acura Dealer's service visit; fixed, All the service reps are courteous friendly & professional. My car always comes back to me as expected from this Acura Dealer's service visit; fixed, clean & ready to go. More