Maus Acura of North Tampa

Friendly no pressure I bought two new cars from this dealer and was always treated well. All my questions of concern were answered . From the sale to service always a plea I bought two new cars from this dealer and was always treated well. All my questions of concern were answered . From the sale to service always a pleasure to visit. I even call with questions and they are always polite and very informative . Even while out of state .I had taken a trip to New York City this summer where a nail punched a hole on the side of the tire that couldn't be fix. It needed to be replaced for $200. Not remembering if I was covered I call Ferman Acura within minuets I was told to go to the nearest Acura Dealer that I was covered. Saving me $200. dollars that was then spent on our vacation.. More

BEST car buying experience! I had been in a minor car accident 24 hours before purchasing my 2017 Acura RDX. I needed a new car rather quickly and had spent the entire day callin I had been in a minor car accident 24 hours before purchasing my 2017 Acura RDX. I needed a new car rather quickly and had spent the entire day calling dealerships and getting quotes/specials, etc. I called and randomly got on the phone with Brian Olson (a manager, which is so rare) around 8pm the day of my accident and while I was talking to him, I felt his kindness and genuine caring spirit. He even sent me a you-tube video to my email the next day when I was arriving in person to go over the details of my new car!- just so I could see his face and know who to look for. He went above and beyond all my expectations for buying a car. Austin, my actual sales rep was wonderful! He went above and beyond to help me with my million questions I had about my new car. He has great patience and a great sense of humor. Everyone inside this dealership is always so kind to me and I have never bought a car with such little stress (more excitement) and gotten everything I really wanted. I drove to this Tampa Acura dealership vs the Clearwater Acura dealership (when I live in St Pete) for this dealership and I will never go anywhere else for car needs! A HUGE thank you to both Brian and Austin for all their kindness, honesty and for helping me get my dream car!!! :) More

Acura TLX Outstanding sales team made the experience very straight forward and efficient. Knowledgeable salesperson presented the options clearly and produced t Outstanding sales team made the experience very straight forward and efficient. Knowledgeable salesperson presented the options clearly and produced the exact model for a weekend home demonstration to get my wife's perspective. I realized that I wanted the advanced AWD version and they again found the exact car and made it available upon my return of the demo. Clear and concise explanations of the major features by the salesperson allowed me to get the maximum driving experience from the moment I left the dealership. More

Excellent experience. All was perfect. Exceptional timing of delivery. Thanks to all involved. Comfortable waiting area, includes snacks and beverage. What else is there to All was perfect. Exceptional timing of delivery. Thanks to all involved. Comfortable waiting area, includes snacks and beverage. What else is there to say, friendly employees everywhere. I enjoyed the experience very much. More

Great experience My third purchase from this dealership and as always, great experience! Bill Knopke and everyone were a delight to deal with, there is a reason I keep My third purchase from this dealership and as always, great experience! Bill Knopke and everyone were a delight to deal with, there is a reason I keep coming back More

Great experience!! I have never walked into a dealership where I felt so welcomed. Mr. Olson went above and beyond to make me happy. I told him what I wanted and he ma I have never walked into a dealership where I felt so welcomed. Mr. Olson went above and beyond to make me happy. I told him what I wanted and he made every effort to achieve the goal! I would highly recommend this dealership to anyone. I came all the way from Panama City, FL to Tampa so that should tell you how great the experience was. Mr. Barrett made me feel very comfortable with the car explaining all the options on the vehicle. More

polite friendly a great service Long time Acura owner. Service was great and has been great for a long time. Keep up the good work. Todd and team always smiling. Long time Acura owner. Service was great and has been great for a long time. Keep up the good work. Todd and team always smiling. More

Great place to buy a car Buying a car can be stressful, and after a few negative experiences at dealerships I was thrilled to walk into Ferman, where I wasn't treated like an Buying a car can be stressful, and after a few negative experiences at dealerships I was thrilled to walk into Ferman, where I wasn't treated like an idiot or heavily pressured to buy a car -- which I wasn't prepared to do since this was the first time I had driven the Acura RDX. I appreciated their patience and good humor of the sales specialist, Alan Sternberg, and the clear, detailed presentation of the sales manager, Andres Acevedo. And yes, I bought the car. More

Personalized service For my first service at Ferman, I was very impressed with the personalized service from beginning to end. I was met by my Serice Manager, called by hi For my first service at Ferman, I was very impressed with the personalized service from beginning to end. I was met by my Serice Manager, called by him with status several times, and paid the him directly. He also gave me his cell phone number so I could call him whenever I wanted an update. I was also very surprised that the final price was under the estimate provided to me for the work. To top all of this off, the Service Manager accompanied me to my car to make sure I was satisfied with the work. More

Great as always I have always found the service writers to be very good at Acura and this time was no exception. It is great that not only does Acura make a great pr I have always found the service writers to be very good at Acura and this time was no exception. It is great that not only does Acura make a great product but they also hire and train quality associates. More