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Maus Acura of North Tampa
Tampa, FL
1,392 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,392 reviews
January 05, 2017
Love my car I am a long time customer of Ferman from when they were on Willow Avenue. I was in the market for a good used car and found it there. Everyone was s I am a long time customer of Ferman from when they were on Willow Avenue. I was in the market for a good used car and found it there. Everyone was so nice and made me feel special. More
by Southern Belle
Employees Worked With
Andres Acevedo
January 04, 2017
Great customer service We went in just to look at the possibility of getting a bigger vehicle. We already owned a 2015 TLX and felt that we needed a slightly bigger car. We We went in just to look at the possibility of getting a bigger vehicle. We already owned a 2015 TLX and felt that we needed a slightly bigger car. We went to pick up our vehicle at service around 5 pm and decided just to look around. Well... we walked out with a bigger vehicle. The sales team answered our questions and concerns and even though we weren't really thinking of leaving with a new car we did. We ended up staying a little late on Dec 30 doing all the paperwork and we didn't feel we were rushed. Would recommend this dealership to my friends and family. More
by Dhsandra
Employees Worked With
Andres Acevedo ,Austin Barrett
January 03, 2017
Excellent customer service Linden sold us the previous car we had 12 years ago. He is a very nice and friendly salesman. Everyone we spoke with was very professional. Linden sold us the previous car we had 12 years ago. He is a very nice and friendly salesman. Everyone we spoke with was very professional. More
by Patty
Employees Worked With
Linden Mason
January 02, 2017
Robert Walker was great Robert Walker in the service department was very helpful, explained everything very well and fulfilled all my needs. My previous experience with anoth Robert Walker in the service department was very helpful, explained everything very well and fulfilled all my needs. My previous experience with another service advisor was not great and left a bad taste, but Robert helped change my mind set about Ferman Acura, as a result I will return for future service on our MDX as long as I can work with him. More
by FXAvila
Employees Worked With
Robert Walker
January 01, 2017
Great service Andres was very helpful and assisted in processing things a little faster. Left us in good hands with the sales team. We got the car we wanted and are Andres was very helpful and assisted in processing things a little faster. Left us in good hands with the sales team. We got the car we wanted and are happy. Austin was also a great help.. Go Mets! More
by Albert
Employees Worked With
Andres Acevedo ,Austin Barrett
December 31, 2016
Car buying experience This was probably the best car buying experience. There was no pressure from the sales staff. Everyone was very helpful in answering questions. The pr This was probably the best car buying experience. There was no pressure from the sales staff. Everyone was very helpful in answering questions. The process was quick. They did not make me wait around for hours like other dealerships. Thank you again and I will definitely recommend Ferman Acura. Thank you to Andres and Bill. More
by great car mainecoon 3
Employees Worked With
Andres Acevedo ,Bill Knopke
December 30, 2016
New tire and noise under hood I received a loaner since the piece that we needed to fix was not going to be in until the next day. It was easy and pain free I received a loaner since the piece that we needed to fix was not going to be in until the next day. It was easy and pain free More
by Lance brown
Employees Worked With
Bryan Anderson
December 27, 2016
Great experience Service team was helpful and took time to explain what was needed. Never pressured or pushed for repairs. Will be back again and will recommend. Service team was helpful and took time to explain what was needed. Never pressured or pushed for repairs. Will be back again and will recommend. More
by cedher
Employees Worked With
Joe Feola
December 20, 2016
A satisfy customer I was very impress with the.service I require, the length of time they taken care of my request and for them to give me an overall assessment of my ve I was very impress with the.service I require, the length of time they taken care of my request and for them to give me an overall assessment of my vehicle. Well done. More
by Agent2014
Employees Worked With
Robert
December 20, 2016
Kathy and Dave Johnson 2017 RDX Even though the first RDX we purchased had a horrible transmission leak at just 36 miles, we could not be happier with our experience. The folks at F Even though the first RDX we purchased had a horrible transmission leak at just 36 miles, we could not be happier with our experience. The folks at Ferman Acura replaced that vehicle with another one without any hassle. We could not have asked for better customer service. Our salesman Alan was just wonderful to us. He was pleasant, witty, informative and knowledgeable. He is an asset to your dealership. We also must mention Pete the sales manager. He greeted us and spent time with us each and every time we were at dealership. More
by KathyJ
Employees Worked With
Alan Steinberg,Bryan Anderson
