Maus Acura of North Tampa

Excellent Customer Service Great Service! Andres was extremely diligent and efficient. He worked around us to get the best vehicule that suits our needs. I will definitely recom Great Service! Andres was extremely diligent and efficient. He worked around us to get the best vehicule that suits our needs. I will definitely recommend him to my friends. More

Excellent experience at Ferman Acura, Tampa I have purchased or been involved in the purchasing of automobiles from Ferman dealerships for over fifty years. I recall the first sales person, Hugn I have purchased or been involved in the purchasing of automobiles from Ferman dealerships for over fifty years. I recall the first sales person, Hugn McCall, that we purchased an automobile from at Ferman Chevrolet and then Oldsmobile. I attended Wilson Jr and Plant High School with James "Jimmy" Ferman in the sixties and knew him to be of the highest integrity. The Ferman family and family of dealerships has always provided superb service and professional employees that one can totally rely on. Purchasing a new Acura from Ferman Acura was an absolutely delightful experience. I recommend Ferman to others when purchasing an automobile, please go to a Ferman dealership. More

.Worth the Drive ....Even though I live in Pinellas County, the hour drive is really worth it. Ferman has far exceeded my expectations, where as the local dealer,Cro ....Even though I live in Pinellas County, the hour drive is really worth it. Ferman has far exceeded my expectations, where as the local dealer,Crown Acura, would not solve. the warranty issue I had with my my TL, Everyone I came into contact with treated me nicely and with respect. They kept me informed periodically as to the status of my repair. I would certainly recommend Ferman to anyone who is looking for an Acura or Acura repair. More

Airbag update We made the appointment with no problem to get the airbag inflators replaced. We arrived and were greeted at once. We enjoyed the time we waited. The We made the appointment with no problem to get the airbag inflators replaced. We arrived and were greeted at once. We enjoyed the time we waited. The service was done before we knew it! As usual they did a great job and also cleaned the car. Such a pleasure to come for service! More

Auto Service Andres Acevedo provided great and very professional service, providing way more service than expected! Bryan Anderson did a great job servicing the ca Andres Acevedo provided great and very professional service, providing way more service than expected! Bryan Anderson did a great job servicing the car. I wish every car dealer would provide such great customer care! More

Oil change and recall. I scheduled a routine oil change and tire rotation. The service writer reminded me about the air bag recall and said he could have it installed as par I scheduled a routine oil change and tire rotation. The service writer reminded me about the air bag recall and said he could have it installed as part of the same appointment. The work was performed and I was out in no time. I appreciated their diligence. More

Oil change plus Every time I visit Ferman Acura, I am greeted promptly. My service advisor also comes to greet me right away to start the check-in process. They are a Every time I visit Ferman Acura, I am greeted promptly. My service advisor also comes to greet me right away to start the check-in process. They are always upfront with services due and cost. They is no pressure to increase the services offered during my visit. There is a comfortable lounge with a monitor showing your expected end time. My original Salesman always greets me by name when he sees me. When my car is returned it has been washed and vacuumed. Great Customer Service! More

Air bag inflator recall and routine service Mika was so kind in trying to get me a short-notice appointment. Robert was able to work me in even though you were very busy. All my needs were met Mika was so kind in trying to get me a short-notice appointment. Robert was able to work me in even though you were very busy. All my needs were met. Thanks. More

No High Pressure & Willing to Deal My late husband and I have been Ferman Acura clients for the past 20+ years. When I decided I wanted to purchase a used/certified ILX, I found on-lin My late husband and I have been Ferman Acura clients for the past 20+ years. When I decided I wanted to purchase a used/certified ILX, I found on-line that one was available. So I contacted the dealership; Thomas Lin was my first point of contact. He then, at my request, brought Bill Knopke on the potential sale. I took a "test" drive (although I had driven the model before as a "loaner") and the ILX performed just as beautifully as I remembered. While we did some back-&-forth on the details, came to an agreeable deal. The whole process, along with Andres' assistance along the way, was very professional and low-key. I have already recommended to a friend that she get in touch with Bill Knopke. He is a true professional and makes the buying process as smooth as can be. More

Purchase of New RDX Met with Bill K. in the spring and decided that the RDX was for us. We traveled extensively this year and waited until December to buy. Great decisi Met with Bill K. in the spring and decided that the RDX was for us. We traveled extensively this year and waited until December to buy. Great decision. Love the SUV. Bill, Pete and Ernest made the purchase an easy experience. More