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Matthews Nissan - Service Center

Vestal, NY

4.8
726 Reviews

726 Reviews of Matthews Nissan - Service Center

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December 12, 2018

Professional, on time as always. Friendly, knowledgeable staff. Been a customer for 28 years. Never been disappointed. Pleasant waiting area. Convenient location for me and good ho More

by dwmapes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya, Joe Jackson, Andrea Barrett
December 12, 2018

Good appt. My normal service man was out (Gene). I only deal with him because of previous issues. But this appt went ok. I usually drop my vehicle off but gettin More

by DJONES940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have no idea the name of the service person I dealt with.
December 12, 2018

Car feels new again! The experience was great, the staff was courteous and helped assess the issues I was having with my vehicle. Glad I stopped in, car is back to normal. More

by S.Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
October 18, 2018

Only the best! This is my 5th Nissan from Serafini. I did have a Toyota but missed the friendly feeling and the relationship that we have developed over the years More

by greddy57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Perrault , Valerie Jochum
August 29, 2016

Dishonest This dealership is not honest in dealing with warranty issues. I contacted Nissan directly and they had issues receiving a return call from the servic More

by UnhappyRogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Johnson
December 20, 2015

Well Done! Picked up a nasty screw with flat washer on my Chevy Equinox. Drove to Serafini Nissan/Volvo and asked for help. Within an hour, the tire was repaired More

by Walt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
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