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Matthews Nissan - Service Center

Vestal, NY

4.8
733 Reviews

733 Reviews of Matthews Nissan - Service Center

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December 12, 2018

NYS inspection The service Dept always works with me to get me in at my convenience. We have developed a friendly relationship over 16 years! I feel that the service More

by GVANGORDER58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett, Joe Johnson Tonya
December 12, 2018

Professional, Thorough and Personable Auto Servicing Serafini Servicing Center has been my auto servicing automatic-go-to ever since I discovered Nissan autos (over 10 years). They offer superior profes More

by ERICRANDOLPH2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea, Gene, and Joe in Servicing.
December 12, 2018

Professional, Timely and As Promised MVB and the Service Department once again performed to the highest level of excellence both in performance and communication. What a pleasure! Look fo More

by DDIMONJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike VanBrunt
December 12, 2018

Great customer service The folks at Serafini Nissan have always treated me well and provided excellent service for my car. Clean WiFi enabled waiting room stocked with juice More

by Martha R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson , Andrea
December 12, 2018

Cabin heater inoperable When I made the service appointment I thought I needed a new thermostat for my truck with a cost of $150 to $200. Thankfully the technician decided he More

by COVDBRIDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Konecny, Joe Johnson
December 12, 2018

Warranty Service In order to fix the part they had to cannibalize a new vehicle in the lot to get me able to make my weekend trip. Great Job. More

by hgutzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager Andrea.
December 12, 2018

Truck service I had my Nissan truck in for a yearly inspection Joe Johnson took very good care of everything for me! Very professional staff!!! Thank you! More

by TFAPEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
December 12, 2018

Professional, on time as always. Friendly, knowledgeable staff. Been a customer for 28 years. Never been disappointed. Pleasant waiting area. Convenient location for me and good ho More

by dwmapes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya, Joe Jackson, Andrea Barrett
December 12, 2018

Good appt. My normal service man was out (Gene). I only deal with him because of previous issues. But this appt went ok. I usually drop my vehicle off but gettin More

by DJONES940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have no idea the name of the service person I dealt with.
December 12, 2018

Car feels new again! The experience was great, the staff was courteous and helped assess the issues I was having with my vehicle. Glad I stopped in, car is back to normal. More

by S.Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
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