Back

Matthews Nissan - Service Center

Vestal, NY

4.8
733 Reviews

733 Reviews of Matthews Nissan - Service Center

Sort by
December 13, 2018

Amazing Customer Service The Serafini Nissan Volvo has amazing customer service and friendly staff. The waiting room is really comfortable while you are waiting to service you More

by BEHNAZ6962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Harding
December 13, 2018

Reliable Service Center, But Expensive The Volvo service center fixed a headlight problem by simply re-installing the bulb correctly. They have always been efficient and friendly, but the More

by LFM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
December 13, 2018

Service work I felt like I was number 1 from the time I dropped off my Nissan until I picked it up after the service was completed. More

by HAMBONE474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson and Andy Delcano
December 13, 2018

Great service Everything about Serafini Nissan is top notch.. cant say enough about how We are more than pleased that we now have two vehicles from them. More

by SANDI.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Jochum, Dennis Harding
December 13, 2018

Service team is awesome!! I was greeted by several employees and was in and out exactly when I was told they would be done!! Also my car was washed!! Very happy 😃 More

by KPCRDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hayes
December 12, 2018

Car Inspection / Wiper replacement Service did an excellent job on wiper replacement, buy two, get one free, plus I had a ten dollar gift certificate to use for this service. Waiting t More

by MARKGIALANELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
December 12, 2018

Excellent, personal service! Andrea and her team, especially Gene, go out of their way to make scheduling and service as easy as possible. Gene is careful to explain what's going More

by JLEVENSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene, Andrea, service receptionist. Why don't you list the service personnel?
December 12, 2018

It was ok Techs did not follow up On antifreeze smell,said they didn't smell it, still can smell antifreeze. I purchased a front recovery book for the Titan More

by CJCALBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
December 12, 2018

Warranty repair of fuel fill issue Team was great and fixed issue in short order. Excellent communication of ongoing status. Waiting area was very nice. The homemsde cookies were a nic More

by NORMANKRAUSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
December 12, 2018

Honest and Thorough The service experience is always positive at Serafini Nissan. The staff is courteous and professional and looks out for my best interest with every vi More

by j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe