733 Reviews of Matthews Nissan - Service Center
Amazing Customer Service The Serafini Nissan Volvo has amazing customer service and friendly staff. The waiting room is really comfortable while you are waiting to service you The Serafini Nissan Volvo has amazing customer service and friendly staff. The waiting room is really comfortable while you are waiting to service your car. More
Reliable Service Center, But Expensive The Volvo service center fixed a headlight problem by simply re-installing the bulb correctly. They have always been efficient and friendly, but the The Volvo service center fixed a headlight problem by simply re-installing the bulb correctly. They have always been efficient and friendly, but the price has always been sky-high. Result: I come here much less frequently. Is this a good business model? More
Service work I felt like I was number 1 from the time I dropped off my Nissan until I picked it up after the service was completed. I felt like I was number 1 from the time I dropped off my Nissan until I picked it up after the service was completed. More
Great service Everything about Serafini Nissan is top notch.. cant say enough about how We are more than pleased that we now have two vehicles from them. Everything about Serafini Nissan is top notch.. cant say enough about how We are more than pleased that we now have two vehicles from them. More
Service team is awesome!! I was greeted by several employees and was in and out exactly when I was told they would be done!! Also my car was washed!! Very happy 😃 I was greeted by several employees and was in and out exactly when I was told they would be done!! Also my car was washed!! Very happy 😃 More
Car Inspection / Wiper replacement Service did an excellent job on wiper replacement, buy two, get one free, plus I had a ten dollar gift certificate to use for this service. Waiting t Service did an excellent job on wiper replacement, buy two, get one free, plus I had a ten dollar gift certificate to use for this service. Waiting time was less than an hour. More
Excellent, personal service! Andrea and her team, especially Gene, go out of their way to make scheduling and service as easy as possible. Gene is careful to explain what's going Andrea and her team, especially Gene, go out of their way to make scheduling and service as easy as possible. Gene is careful to explain what's going to happen and always takes special care to address any safety concerns I may have about the vehicle. He's also great at helping me engage the car settings that work for me. I think the Serafini Service Department does a fine job. More
It was ok Techs did not follow up On antifreeze smell,said they didn't smell it, still can smell antifreeze. I purchased a front recovery book for the Titan Techs did not follow up On antifreeze smell,said they didn't smell it, still can smell antifreeze. I purchased a front recovery book for the Titan which has no recovery hooks? Why? Anyway it was for a Frontier my bad, I really don't feel it was nescasary to charge me $11.00 for their efforts! Just my opinion. More
Warranty repair of fuel fill issue Team was great and fixed issue in short order. Excellent communication of ongoing status. Waiting area was very nice. The homemsde cookies were a nic Team was great and fixed issue in short order. Excellent communication of ongoing status. Waiting area was very nice. The homemsde cookies were a nice touch More
Honest and Thorough The service experience is always positive at Serafini Nissan. The staff is courteous and professional and looks out for my best interest with every vi The service experience is always positive at Serafini Nissan. The staff is courteous and professional and looks out for my best interest with every visit. More