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Matthews Nissan - Service Center

Vestal, NY

4.8
733 Reviews

733 Reviews of Matthews Nissan - Service Center

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December 20, 2018

Fast service Scheduled appt on line was in and out with clean car in 30 minutes! Received the checkup service as well and everything is great - will be back in 50 More

by SNOGLE999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Jochum, Sadye Molinari
December 20, 2018

Great service experience... again Serafini always provides a great service experience and leaves both our Nissan vehicles cleaner than when we dropped them off. My recent experience re More

by Kirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in service.
December 18, 2018

Quick in and out service Friendly and courteous service. Always quick and done right. I’ve never had to bring my car back for the same issue One of the reasons I own 2 Volv More

by EJA54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Phelps
December 18, 2018

Excellent Service I bought a certified Volvo in the summer and brought it in for a service update. The Serifini team did a great job and found a problem with my batter More

by Georgia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in Service
December 18, 2018

I had some tire problems. The team found and addressed the p I like going to Serafini Nissan and I like the ease of getting in and getting out and the cleanliness of the facilkity every visit More

by RMURPHY4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
December 17, 2018

Always the best! This is my 4th vehicle lease with Serafini and the service department is amazing! I am so glad that I don't have to go anywhere else. Everyone is alwa More

by ALOSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea from the service department - she's the best! , Valerie Jochum
Jan 07, 2019 -

Matthews Nissan responded

Alicia we will always make the greatest attempt to keep our level of service at the highest possible because we certainly would not want to lose your trust and confidence. We appreciate your continued patronage with us here at Serafini Nissan Volvo.

December 17, 2018

Oil change and inspection and tire rotation and wind shield Timely Courteous service and nice waiting room. Appointment only took one hour and staff was very friendly. Staff explained everything that was done a More

by DROSSATHOME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know names
December 17, 2018

Fast and good as usual Easy . never a problem and the work is done quickly. Everyone in the service dept is easy and friendly to work with. the only place I have my car ser More

by FS109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
December 14, 2018

Great dealership!! We have purchased 4 new cars thru this dealership in about a five year period. From the owners, sales staff and service department they are always goi More

by MVI29998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Phelps, Valerie Jochum, Dennis Harding
December 14, 2018

Excellent Service of our Volvo Our service & maintenance is taken care of, & our car is returned to us clean & on time. We are given a loaner during the visit which allows us to us More

by DFCNJ2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
andrea, Valerie Jochum
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