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726 Reviews of Matthews Nissan - Service Center
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December 25, 2018
I am not able to ask for something different. I wish it was easier to work out a moving forward win/win outcome during the visit. I felt like i was givin no other choice but to leave, or stay and I wish it was easier to work out a moving forward win/win outcome during the visit. I felt like i was givin no other choice but to leave, or stay and take what i was offered/advised to do. More
by KRISANNESE
Verified CustomerEmployees Worked With
Tom-assistant manager, Donald Cusack, Sadye Molinari
December 24, 2018
Friendly, but neglected important details The serviceman left numerous greasy smudges on the (white leather) dash. Not cool! There are no complaints with the service folks otherwise. They real The serviceman left numerous greasy smudges on the (white leather) dash. Not cool! There are no complaints with the service folks otherwise. They really try to attend to all details in a courteous and professional manner. More
by ROGER S
Employees Worked With
Valerie Jochum
December 21, 2018
good service, great cookies , Andrea and her staff are very professional. Free car wash at this time of the year with our wet and salty conditions is a great service. , Andrea and her staff are very professional. Free car wash at this time of the year with our wet and salty conditions is a great service. More
by BIRDIEPUTT99
Employees Worked With
Valerie Jochum
December 20, 2018
Fast service Scheduled appt on line was in and out with clean car in 30 minutes! Received the checkup service as well and everything is great - will be back in 50 Scheduled appt on line was in and out with clean car in 30 minutes! Received the checkup service as well and everything is great - will be back in 5000 miles! More
by SNOGLE999
Employees Worked With
Valerie Jochum, Sadye Molinari
December 20, 2018
Great service experience... again Serafini always provides a great service experience and leaves both our Nissan vehicles cleaner than when we dropped them off. My recent experience re Serafini always provides a great service experience and leaves both our Nissan vehicles cleaner than when we dropped them off. My recent experience resulted in an invoice less than $20. I have always felt I’m being treated fairly when I go there for service. More
by Kirk
Employees Worked With
Joe in service.
December 18, 2018
Excellent Service I bought a certified Volvo in the summer and brought it in for a service update. The Serifini team did a great job and found a problem with my batter I bought a certified Volvo in the summer and brought it in for a service update. The Serifini team did a great job and found a problem with my batter before it could have caused me a problem. Well done and on time! More
by Georgia
Employees Worked With
Joe in Service
December 18, 2018
I had some tire problems. The team found and addressed the p I like going to Serafini Nissan and I like the ease of getting in and getting out and the cleanliness of the facilkity every visit I like going to Serafini Nissan and I like the ease of getting in and getting out and the cleanliness of the facilkity every visit More
by RMURPHY4
Employees Worked With
Andrea
December 18, 2018
Quick in and out service Friendly and courteous service. Always quick and done right. I’ve never had to bring my car back for the same issue One of the reasons I own 2 Volv Friendly and courteous service. Always quick and done right. I’ve never had to bring my car back for the same issue One of the reasons I own 2 Volvo’s More
by EJA54
December 17, 2018
Always the best! This is my 4th vehicle lease with Serafini and the service department is amazing! I am so glad that I don't have to go anywhere else. Everyone is alwa This is my 4th vehicle lease with Serafini and the service department is amazing! I am so glad that I don't have to go anywhere else. Everyone is always very friendly and professional. More
by ALOSO
Employees Worked With
Andrea from the service department - she's the best! , Valerie Jochum
December 17, 2018
Oil change and inspection and tire rotation and wind shield Timely Courteous service and nice waiting room. Appointment only took one hour and staff was very friendly. Staff explained everything that was done a Timely Courteous service and nice waiting room. Appointment only took one hour and staff was very friendly. Staff explained everything that was done and gave me and idea of what I may need to do over the next year so I can plan ahead. More
by DROSSATHOME
Employees Worked With
Don’t know names
