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Matthews Nissan - Service Center

Vestal, NY

4.8
726 Reviews

726 Reviews of Matthews Nissan - Service Center

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January 07, 2019

Oil Change Service is always professional and timely. Also, being able to schedule on line is beneficial. Only comment not positive is, no car wash was offered. More

by WYI2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
January 05, 2019

Quick and easy Always a quick and good experience. The service staff is very helpful and nice to deal with. Would recommend to anyone who asks for my opinion. More

by FS109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
January 04, 2019

A Great Experience I used to dread taking my car in for service. That was before I bought my Rogue at Serafini Nissan. As a woman, it's important for me to be treated w More

by JATRAVLOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
Jan 07, 2019 -

Matthews Nissan responded

Jude you are anyways such a pleasure! Thank you for your kind words.

January 02, 2019

Very friendly staff. They treat you with respect as soon as you walk in the door. Staff is friendly and professional and the service is excellent. Tonya was knowledgeable More

by STANS2SON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya
January 01, 2019

Great service Always pleasant- explain results to you - I trust them I have purchased cars from them for almost thirty years I’ve never had a problem- always have More

by NDINABURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea, Jordan Schultze
December 31, 2018

Excellent service dept 5 stars Top notch service Thank you from the moment I arrived and until I picked up my vehicle. Andrea always accommodating making it convienent for service More

by rdubrava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea barrett, Mike VanBrunt, Danny Phelps, Dennis Harding
Jan 02, 2019 -

Matthews Nissan responded

Bob thanks for your review! Andrea and her team do a great job. Happy New Year! Mike Van Brunt

December 31, 2018

Great service and friendly people Great people there and very helpful and willing to work with you. Go the extra mile to make you happy. Warm and friendly all around More

by EKALAF79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson , Valerie Jochum, Dennis Harding
Jan 07, 2019 -

Matthews Nissan responded

Thank you Ed! So sorry I missed you when you were in for service hope to see you the next time you're in!

December 28, 2018

Very pleased The reason for the 5-star was due to the ease that the fit the service into my schedule. I only had a short window to fit it in and they worked with m More

by BMATUSZA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
December 27, 2018

I can count on them for service any time. excellent knowledge of volvo cars, they fix right the first time and they always take me in for emergency with out an appointment which is big help More

by PTELEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Jochum
Jan 07, 2019 -

Matthews Nissan responded

Thank you so much your words mean a lot to us! It's wonderful people like all of you who make us great!

December 27, 2018

Always great service and timely completion While I am not too particular about what brand car I drive I am very particular about my service expectations. I continue to go back to Nissan cars b More

by KRILES620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea - Service
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