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Matthews Nissan - Service Center

Vestal, NY

4.8
726 Reviews

726 Reviews of Matthews Nissan - Service Center

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January 14, 2019

new bracket installed at body shop -wonderful The body shop did it right the first time, with no problem, at the exact price of quote, and was done in a timely manner. Awesome. More

by PEVANS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron and other body shop guys that were all pleasant.
January 14, 2019

Very accommodating and attentive I've consistently had great service and prompt attention. We live in Florida but spend considerable time in the area. I've always felt like I was trea More

by bob050
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andrea, Joe
January 14, 2019

Service work done promptly and right Very responsive service team ; discussed additional work, price etc. prior to performing it. Work completed timely . All questions answered , and rece More

by CARMANGARUFI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
January 14, 2019

Great service getting me in quickly for new tires I needed to replace my tires before a bad winter storm and they got me scheduled within 48 hours and did the 20K service at the same time. Great Job! More

by hwg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea and Joe J in Service.
January 14, 2019

Friendly, prompt service Quick, friendly service. Didn’t feel pressure to buy extras. Clean waiting room with coffee and cookies. It’s my third Rogue from Serafini- happy cu More

by MJHILLS29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
January 13, 2019

oil Change and air filter Good waiting room. Friendly helpful staff. Had to drop off vehicle this time but it was ready for pick up at time asked. Waited a little for cashier b More

by UKHF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept and hunter”””””, James iacovelli
January 12, 2019

Oil change and warranty work Another great service experience at Serafini. They truly excel in providing outstanding customer service. The entire service team deserves 5 stars, an More

by Jamie S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
January 12, 2019

The service center holds true on their time I called earlier in the day and they were able to check over my Rogue. Their prompt service is to be commended. I put my full confidence in the serv More

by VAVRAD5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Jochum, Jordan Schultze
January 11, 2019

Good customer service There are dealers closer to my home, but I like the people who service my car here. My service agent, Tonya, is always friendly. She answers my ques More

by Mbakker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski, Liston Walters, Valerie Jochum
January 08, 2019

Serafini Nissan Service Department Waited for NYS inspection. Comfortable waiting area with Wi-Fi and coffee. Service completed in a timely fashion. Tonya was very efficient in signing More

by FSARACENO49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
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