726 Reviews of Matthews Nissan - Service Center
new bracket installed at body shop -wonderful The body shop did it right the first time, with no problem, at the exact price of quote, and was done in a timely manner. Awesome. The body shop did it right the first time, with no problem, at the exact price of quote, and was done in a timely manner. Awesome. More
Very accommodating and attentive I've consistently had great service and prompt attention. We live in Florida but spend considerable time in the area. I've always felt like I was trea I've consistently had great service and prompt attention. We live in Florida but spend considerable time in the area. I've always felt like I was treated as if I had bought my vehicle from them. More
Service work done promptly and right Very responsive service team ; discussed additional work, price etc. prior to performing it. Work completed timely . All questions answered , and rece Very responsive service team ; discussed additional work, price etc. prior to performing it. Work completed timely . All questions answered , and received prompt call back from service department when trying to reach them. More
Great service getting me in quickly for new tires I needed to replace my tires before a bad winter storm and they got me scheduled within 48 hours and did the 20K service at the same time. Great Job! I needed to replace my tires before a bad winter storm and they got me scheduled within 48 hours and did the 20K service at the same time. Great Job! Thanks Andrea and Joe J. More
Friendly, prompt service Quick, friendly service. Didn’t feel pressure to buy extras. Clean waiting room with coffee and cookies. It’s my third Rogue from Serafini- happy cu Quick, friendly service. Didn’t feel pressure to buy extras. Clean waiting room with coffee and cookies. It’s my third Rogue from Serafini- happy customer! More
oil Change and air filter Good waiting room. Friendly helpful staff. Had to drop off vehicle this time but it was ready for pick up at time asked. Waited a little for cashier b Good waiting room. Friendly helpful staff. Had to drop off vehicle this time but it was ready for pick up at time asked. Waited a little for cashier but not bad. It was washed this time too, that makes my day. I was disappointed it was not easy to get it in fast as far as appointment availability More
Oil change and warranty work Another great service experience at Serafini. They truly excel in providing outstanding customer service. The entire service team deserves 5 stars, an Another great service experience at Serafini. They truly excel in providing outstanding customer service. The entire service team deserves 5 stars, and Andrea, the Service Manager, is the best around. More
The service center holds true on their time I called earlier in the day and they were able to check over my Rogue. Their prompt service is to be commended. I put my full confidence in the serv I called earlier in the day and they were able to check over my Rogue. Their prompt service is to be commended. I put my full confidence in the service department More
Good customer service There are dealers closer to my home, but I like the people who service my car here. My service agent, Tonya, is always friendly. She answers my ques There are dealers closer to my home, but I like the people who service my car here. My service agent, Tonya, is always friendly. She answers my questions and is never pushy. The service has been quick but not done hasty. I appreciate the work they do and will continue servicing my car here. More
Serafini Nissan Service Department Waited for NYS inspection. Comfortable waiting area with Wi-Fi and coffee. Service completed in a timely fashion. Tonya was very efficient in signing Waited for NYS inspection. Comfortable waiting area with Wi-Fi and coffee. Service completed in a timely fashion. Tonya was very efficient in signing me in for my appointment. More