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Matthews Nissan - Service Center

Vestal, NY

4.8
726 Reviews

726 Reviews of Matthews Nissan - Service Center

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January 30, 2019

Had my car serviced Oil change and tire rotation. This was quick and easy. I dropped it off, went to lunch and it was done when I came back. More

by HTERBOSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Johnson
January 29, 2019

Great people. And service was excellent My car went in for service on time per my appt. called as soon as it was done. Work done on car was everything I would expect plus more More

by blandingdave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisors. Tonya. And gene
January 29, 2019

First service All good. Tonya does a great job- very efficient Appreciated the loaner car as well But did Not appreciate having to pay for tire rotation. Come More

by DPD7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya
January 29, 2019

Pleasant Experience I have been using Serafini Nissan service for the past decade. The service is always prompt, efficient and courteous. The scheduling, repair work, m More

by JBABCOCK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
January 27, 2019

Outstanding, as always Took our Rogue in for an oil change. Arrived early - and they were able to start early! The waiting area is pleasant and the work was completed prom More

by MISSPENNYBETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of service technicians names
January 25, 2019

Efficient I had to wait for an appointment for bodywork. But, they had my car ready in a few days after being quoted a repair time up to two weeks. More

by PHV1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know names.
January 25, 2019

Professional and informative. Andrea Barrett, the Service Manager, professionally detailed the maintenance scheduled and brought to my attention that my tires needed replacement on More

by SAMBGM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
January 24, 2019

Routine maintenance and inspection The service staff is always professional and friendly! The service was prompt, they always explain all the charges, and prices are reasonable. I would More

by Lorrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
January 23, 2019

Reliability I have over 150,000 miles on my car and I can always count on their service team to keep my car in good working order. Pricing is fair and I never le More

by EJA54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
January 22, 2019

Knows the features of the auto Asked the service manager, Andrea, about a odd warning I got that caused the car to downshift. She knew exactly what occurred and thoroughly explaine More

by Meferr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea in service dept, Valerie Jochum
Jan 22, 2019 -

Matthews Nissan responded

You are correct! Andrea Barrett is a huge asset to Serafini Nissan Volvo. We are so pleased to hear you are happy with our service department. Thank you for your kind words.

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