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Matthews Nissan - Service Center

Vestal, NY

4.8
726 Reviews

726 Reviews of Matthews Nissan - Service Center

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February 07, 2019

Everything went smoothly. Very professional. All was taken care of effectively. They replaced a broken headlight that the seal was broken since owning the truck. All went well More

by JOHNROBERT58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in service
February 06, 2019

mileage service and NYS inspection I always drop my car off in the am and pick it up in the pm. Never have had a problem or been charged for a surprise More

by RKERMIDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Phelps
February 06, 2019

The service reps are great! I am very happy that I can get an appointment which is convenient to me every time. I like the system ceck list knowing that all is well with my car. More

by sthomas719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sadye Molinari
February 06, 2019

Awesome, staff & facility all professional & accomidating. From the first day EVERYONE was very helpful & no pressure. Everything was well explained & very happy with Sarafini!!!!! Already recommended to sever More

by ANNIECUCCIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry & Jerry
February 05, 2019

Servic What an excellent experience. I was contacted by Joe from the service department, he explained everything that they were going to do in detail. Excell More

by charlenej58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
February 04, 2019

Great experience Great service as usual getting my Volvo fixed. Tonya was excellent and very conscientious, As usual it cost more than what I planned for repairs, but More

by GR8FULJIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya
February 04, 2019

quick, friendly service I went in (without an appointment) for a problem with my Rogue not recognizing a fob. Diagnosed and fixed in a few minutes. Even though they service c More

by officerbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service rep Joe
February 04, 2019

Had my Rogue for an oil change Andrea heard a noise as I was driving in, turned out to be a stone in my right brake. They took out the stone and finished up the oil change and inspe More

by SC00BY16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Jochum
January 31, 2019

Great service I had rear brakes put on my car and it only took one hour. I was pleased with the service provided. Thank you, Francine Grassi More

by FRANCINEGRASSI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya
January 31, 2019

inspection, oil change, exhaut system repair As usual everything was taken care of in a timely manner. Was initially told exhaust repair would be about $350, but was over $700. Coffee in waiting More

by CURLIERINGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My husband brought the car for me so I do not know who he worked with in service department
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